Provide guests with quality customer service by demonstrating excellent food and beverage knowledge. Serve food and beverages to guests in a timely, courteous, efficient and accurate manner, all the while providing outstanding service to our guests along the way. All functions are carried out to maintain an environment of teamwork. Must be familiar with all aspects of daily restaurant operations including, but not limited to; food, wine, reservation operations and service techniques. You’ll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greet and welcome our guests and promptly attend to tables.
- Receive and take guest orders, process in POS system in a timely and accurate manner.
- Prepare and serve meal accompaniments to guests.
- Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.
- Ensure that guests have a good time at the restaurant and look immediately into any complaints.
- Performs side work.
- Open bottled wine for guests (wine service).
- Bus and set tables as needed.
- Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
- Assist with to-go orders as needed.
- Assist with seating guests and help with answering phones as business demands.
- Must be able to calculate the correct bill amount and use proper credit card and money handling skills.
- Attend all company and restaurant required trainings and meetings.
- Communicate with support staff and management.
SPECIFIC EXPERIENCE WE’RE SEEKING:
- 1 year of experience in a similar or supportive role is preferred.
- Food Handler and Alcohol Awareness Certification(s) (if applicable).
- Ability to manage multiple priorities in a dynamic environment.
- Ability to learn, retain, and present product, menu, and allergy information to guests.
- Knowledge of or ability to learn the restaurant point of sale system is required.
- Excellent communication and presentation skills.
- Passion for creating and personalizing guest experiences. Highly motivated and flexible, possessing the ability to take initiative.
- Flexible schedule and are able to work weekends, nights, and holidays when needed.
Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
Salary range: $8.00 USD - $10.00 USD per hour, plus gratuties.