Front Desk / Business Associate
- Company: The Dentists’ Office
- Location: Fernley, NV
- Job Type: Full-Time
- Pay Rate: $17.00 -18.00 per hour (DOE)
Be the Friendly Face of Fernley’s Hometown Dental Office!
NO DENTAL EXPERIENCE NEEDED — WE ARE WILLING TO TRAIN!
Looking for more than just a job? How about a place where people know your name, your team feels like family, and your work truly makes a difference in your community? This position could be the perfect starting point for an amazing career in dentistry! At The Dentists’ Office, we’re proud to serve our neighbors with high-quality, compassionate dental care—and we’re looking for a warm, customer-focused Front Desk Team Member who shares that same small-town heart!
Why Join The Dentists’ Office Family?
At The Dentists’ Office, your presence on our team will make a profound, lasting impact on the lives of our neighbors. For over 20 years, our providers have proudly served Fallon, Fernley, and the surrounding Northern Nevada communities, eliminating the need for local families to travel long distances for world-class dental care. We bring a full spectrum of elite dental specialties entirely under one roof—including advanced general care, same-day digital crowns, oral surgery, and exclusive hometown orthodontics.
We believe that exceptional patient care begins with helpful, technically competent, and highly supported team members. By joining our growing family, you aren't just taking a clinical seat; you are becoming a trusted, familiar face in a close-knit community. You will play a vital role in delivering premium healthcare right where it is needed most, helping our patients smile with absolute confidence, and ensuring that our 20-year legacy of compassionate, hometown care continues to thrive for generations to come!
What You’ll Do Every Day (Responsibilities)
As the first smile our patients see and hear, you’ll play an essential role in creating a welcoming, positive experience:
- First Impressions & Patient Check-In: Greet and check in arriving patients with warmth, professionalism, and genuine care.
- Scheduling & Call Management: Answer multi-line phone systems with ease, verify patient details, and assist with scheduling appointments efficiently.
- Front Office Operations: Maintain an organized front office area, securely handle electronic patient records, and assist with general administrative duties.
- Team Collaboration: Partner closely with clinical staff and doctors to maintain a smooth daily schedule and a positive office environment.
What We're Looking For (Qualifications)
- Experience: No prior dental experience needed! 1–3 years of customer service experience (retail, hospitality, or administrative) is preferred, but we are fully willing to train candidates eager to build a dental career.
- Communication & Tech Skills: Comfortable navigating multi-line phone systems, computer software, and detailed patient communications with strong attention to detail.
- Core Professional Qualities: A strong work ethic, willingness to learn, excellent communication skills, and a team-first mindset.
- Safety & Compliance: This position is safety-sensitive; successful completion of a pre-employment drug screen is required. We strictly follow all CDC, OSHA, and ADA guidelines to keep our team and patients safe.
Perks & Benefits That Support Your Whole Life
- Competitive Pay: $17.00 per hour (DOE).
- Work/Life Balance: A regular, full-time schedule designed to support your life inside and outside the office.
- Time Off: Accrual-based Paid Time Off (PTO) + 6 Paid Holidays each year.
- Healthcare Package: Comprehensive Medical (choose from 5 tailored plan options), Dental, and Vision insurance.
- Financial Security: 401(k) with Company Match, plus practice-paid Life Insurance, Short-Term, and Long-Term Disability coverage.
- Employee Support: Free Team Member Assistance Program (EAP) for you and your household.
- Perks & Discounts: Dedicated Service & Achievement Recognition Programs, team dental service discounts, and corporate cell phone plan savings.
- Career Growth: Comprehensive hands-on training and clear opportunities for professional advancement across our growing practice network!
Ready to Start Your Career in Dentistry?
If you enjoy connecting with people, staying organized, and are excited to learn a rewarding new field, you’ll feel right at home here!
Apply today to join the front desk team at The Dentists’ Office in Fernley!
This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.
The Dentists' Office is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry.
Bluetree's Mission and Vision:
- Mission: To give people something to smile about, today, and tomorrow.
- Vision: Changing lives, changing dentistry.
Core Values That Guide Us:
- Caring: Prioritize the needs of patients, team members, and practices.
- Creative: Foster innovation and explore better ways to enhance dental care.
- Credible: Build trust through experience, education, authenticity, and unwavering commitment.
- Commitment: Stay dedicated to our values, mission, and vision.
Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.
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