About The Role
As a Medical Assistant in our Medical Assistant department, you will play a vital frontline role in supporting high-quality patient care. This hourly, full-time position combines clinical and administrative responsibilities, working closely with physicians, nurses, and other healthcare professionals to ensure efficient patient flow, accurate documentation, and a positive experience for every patient. You will use your strong communication skills, clinical know-how, and attention to detail to assist with examinations, perform routine procedures, and maintain organized, compliant medical records in a fast-paced environment.
What You'll Do
- Greet and prepare patients for examinations, including verifying patient identity, confirming reason for visit, and documenting basic medical history
- Measure and record vital signs such as blood pressure, pulse, temperature, respiration rate, height, and weight
- Assist healthcare providers with patient examinations, procedures, and treatments while ensuring patient comfort and safety
- Collect and properly label specimens (e.g., blood, urine, swabs) following established protocols and infection control procedures
- Perform basic clinical tasks such as conducting point-of-care tests, administering injections and immunizations (as permitted by state regulations and credentials), and dressing simple wounds
- Prepare and maintain examination rooms by cleaning, stocking supplies, and ensuring equipment is in proper working order
- Accurately document patient information, procedures performed, and provider instructions in the electronic health record (EHR)
- Coordinate patient flow, including rooming patients, updating schedules, and communicating wait times to patients and providers
- Provide clear instructions to patients regarding medications, follow-up appointments, diagnostic tests, and general care, within scope of practice and provider direction
- Handle administrative tasks such as answering phones, scheduling appointments, processing referrals, and managing inbound and outbound patient communications
- Assist with processing prior authorizations, laboratory and imaging orders, and prescription refill requests under provider guidance
- Follow all infection prevention, safety, and compliance policies, including proper use of personal protective equipment (PPE) and disposal of biohazardous materials
- Support billing and coding processes by ensuring accurate capture of visit reasons, procedures, and diagnoses, as directed by practice protocols
- Collaborate with clinical and administrative staff to support quality improvement initiatives and enhance patient experience
- Participate in ongoing training, staff meetings, and continuing education to maintain current knowledge of clinical best practices and regulatory requirements
- Work in the front as Support Staff as needed.
- Being willing to work at sister site as needed.
Qualifications
- High school diploma or equivalent (GED) required
- Completion of an accredited Medical Assistant program or equivalent clinical training
- Current Medical Assistant certification or registration (e.g., CMA, RMA, CCMA, NCMA) preferred; may be required based on state or employer standards
- Valid Basic Life Support (BLS) or CPR certification, or ability to obtain within a specified timeframe after hire
- Previous experience working as a Medical Assistant or in a clinical healthcare setting preferred
- Proficiency in English with strong verbal and written communication skills
- Basic proficiency with computers and experience using electronic health records (EHR) or similar clinical documentation systems
- Solid understanding of basic medical terminology, vital signs, and routine clinical procedures
- Knowledge of standard infection control practices, universal precautions, and workplace safety guidelines
- Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and maintain accuracy in a fast-paced environment
- Demonstrated ability to provide compassionate, culturally sensitive patient care and maintain professionalism in all interactions
- Ability to maintain patient confidentiality and comply with HIPAA and all applicable privacy regulations
- Reliable attendance, punctuality, and flexibility to work the assigned full-time schedule, which may include occasional weekends or extended hours depending on department needs
- Ability to stand, walk, bend, and assist with patient positioning for extended periods, and to lift or move supplies and equipment as required for clinical duties
As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.