About the Role
East West Hospitality is seeking an experienced Engineering Supervisor to lead and support our afternoon/evening engineering operations in Snowmass Village. This hands-on leadership role is responsible for supervising, training, and developing a team of 4–5 Maintenance Technicians while ensuring exceptional service for our guests, homeowners, and associates.
The ideal candidate is a working supervisor who leads by example, promotes accountability and teamwork, and has strong technical knowledge of building systems, preventive maintenance, and hospitality operations. This position plays a key role in maintaining the safety, appearance, and functionality of our properties during peak afternoon and evening hours.
This position serves as a frontline leader for a bilingual maintenance team and must be able to communicate effectively in both English and Spanish to provide training, coaching, performance feedback, and daily operational direction.
The schedule is primarily 7:00 AM to 3:30 PM but could be adjusted to overlap both shifts, including some weekends and holidays as business needs require.
- Job Location: Snowmass Mountain Lodging
- Pay Rate: $35 to $40/Hourly
- Schedule: primarily 7:00 AM to 3:30 PM but could be adjusted to overlap both shifts, including some weekends and holidays as business needs require.
- Employment Status: Full -Time Year Round
- Start Date: ASAP
- Accepting applications until: 10/15/2026
Essential Responsibilities
Team Leadership & Development
- Supervise, coach, and mentor a bilingual team of 4–5 Maintenance Technicians.
- Provide hands-on training in building maintenance, troubleshooting, safety procedures, and guest service standards.
- Conduct daily shift meetings and communicate operational priorities.
- Monitor workload distribution and ensure timely completion of work orders.
- Foster a culture of accountability, teamwork, professionalism, and continuous improvement.
- Assist with performance coaching, onboarding, and ongoing skills development.
- Provide daily direction, coaching, and technical training to a bilingual team of Maintenance Technicians.
Operations & Maintenance
- Perform and oversee preventative maintenance and repair activities across residential and hospitality properties.
- Respond to guest, homeowner, and operational maintenance requests in a professional and timely manner.
- Troubleshoot and repair systems including HVAC, plumbing, electrical, lighting, doors, locks, appliances, pools, spas, and general building components.
- Ensure all work complies with applicable codes, company standards, and safety requirements.
- Conduct routine property inspections and identify opportunities to improve asset condition and reliability.
- Coordinate emergency response efforts during evenings and after-hours situations.
Work Order & Property Management
- Monitor and prioritize work orders to ensure high service levels.
- Maintain accurate maintenance records, logs, and documentation.
- Assist with inventory management and ordering parts, tools, and supplies.
- Coordinate with contractors and vendors when necessary.
- Communicate effectively with Front Desk, Housekeeping, Property Management, and other operational departments.
Safety & Compliance
- Promote a safe working environment and enforce company safety standards.
- Ensure technicians follow proper lockout/tagout, ladder safety, PPE, and equipment procedures.
- Support compliance with OSHA regulations and local building requirements.
- Participate in property emergency preparedness and response efforts.
Qualifications
- High school diploma or equivalent required.
- 3–5 years of building maintenance, engineering, or facilities experience.
- Previous supervisory or lead technician experience preferred.
- Fluent in both English and Spanish with the ability to communicate technical information, training materials, safety procedures, and performance expectations effectively in both languages.
- Strong working knowledge of mechanical, electrical, plumbing, HVAC, and general building systems.
- Ability to diagnose problems and implement practical solutions.
- Experience working in hospitality, resort, condominium, or residential property environments preferred.
- Strong communication, organizational, and leadership skills.
- Proficiency with computerized maintenance management systems (CMMS) and Microsoft Office.
- Valid driver's license with an acceptable driving record.
Physical Requirements
- Ability to lift up to 50 pounds.
- Ability to climb ladders, work in mechanical spaces, and perform physically demanding maintenance tasks.
- Ability to work indoors and outdoors in varying weather conditions.
- Ability to stand, walk, bend, kneel, and reach for extended periods.
Benefits & Perks
- Health Insurance
- Dental, Vision, & Accident Insurance
- Life Insurance
- Epic Merchant Season Ski Pass or Equivalent Bonus
- 401(K) Plan with Employer Match
- Paid Time Off & Paid Sick Time
- Career Development Trainings
- Discounts at Eye Pieces & Venture Sports
- Sabbatical Program
- $500 Referral Program
- Employee Assistance Program
Why East West
At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us! Visit our website to learn more about East West at eastwest.com.
East West Hospitality is an equal opportunity employer and participates in E-verify.
At East West Hospitality, our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us!