Position Summary:
- This position has the greatest perceived responsibility - direct guest contact. They spend more time interacting with guests than any other position. Greeting guests when they arrive, answering the phone, taking accurate orders, and delivering completed orders to the guest all with a great attitude and a smile!
Key Responsibilities:
- Describe menu items to customers or suggest drinks that may appeal to their taste
- Provide customers with information such as coffee blend, preparation techniques, ingredients used, allergen information, etc.
- Assist with preparing and serving food items as needed
- Prepare and serve beverages ranging from simple drinks (e.g. coffee and tea) to elaborate specialty drinks
- Clean and sanitize work areas, utensils, and equipment according to health and sanitation standards
- Check temperatures of freezers, refrigerators, and heating equipment to ensure proper functionality
- Uphold company safety and sanitation requirements to ensure the health and safety of our guests and team
- Stock stations with proper paper products or beverage preparation items as necessary
- Operate cash registers and credit card machines
Qualifications/Skills:
- Excellent communication skills to connect effectively with customers and co-workers
- Possess the ethics and positive attitude that support our values and culture
- Ability to multitask, prioritize, and organize
Education and/or Experience:
- Must be at least 18 years of age
- Minimum of 1 year experience
Essential Physical Functions:
- Must have the ability/stamina to work a minimum of 20 hours a week
- Ability to stand/walk for 6 hours per day
- Must be able to lift and carry up to 20 lbs
- Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
- Must be able to work in both warm and cool environments, indoors and outdoors
- Must be able to tolerate higher levels of noise from music and customer traffic
- Must be able to tolerate higher levels of noise from music and customer traffic.
- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
About Electric Hospitality:
Founded by Atlanta restaurateur Michael Lennox, Electric Hospitality is the hospitality group that launched, owns and operates award-winning restaurants Ladybird Grove & Mess Hall, Muchacho and Golden Eagle, as well as the forthcoming Seabird Oyster Bar, Electric Events, and additional(top secret) businesses and brands.
We believe in the power of bringing Positive Energy, Creativity and Connectivity to our Food & Beverage, Service and Vibe in order to create “Electric Experiences”, and the mission of Electric Hospitality is to bring peace, love, and happiness to our world by creating, serving and sharing Electric Experiences with our teammates, guests and communities.