General:
Rust Automation & Controls is seeking a detail-oriented and customer-focused Instrumentation Specialist. In this in-office role, you will work closely with outside sales teams to deliver technical and product support, prepare accurate quotations, process orders, and ensure timely follow-up throughout the sales process. Success in this position requires strong problem-solving abilities, technical aptitude, and outstanding communication skills.
Role + Responsibilities
- Provide technical, application, and product support, including pricing and delivery information to salespeople and customers
- Review incoming orders for proper product selection and application.
- Support Project Manager & Outside Sales with lead qualification/follow-up, bid specifications, and project bid specifications
- Answer sales personnel’s questions regarding doing business with Rust Automation & Controls (tools and processes)
- Reading and understanding P&ID sheets
- Assist and manage certain sales initiatives to drive business directly with customers
Qualification + Profile
- Actively seeks information to understand customer circumstances, problems, expectations, and needs
- Acts independently and on own initiative
- Uses an understanding of customer needs to initiate solutions
- Implement customer feedback to improve the overall experience and prevent issues from occurring
- Critical thinking and problem-solving skills
- Ability to read, analyze and interpret technical documents and bid specifications
- Ability to effectively present information in a clear and organized manner, and respond professionally and appropriately to questions from managers, reps, and customers
Benefits + Perks
- Compensation based on education and experience
- The security of working for a family-owned company
- A wide range of training opportunities
- Comprehensive benefits package which includes medical, dental and vision
- Generous paid-time-off
- Life insurance and 401(k) savings with company match
Is this you?
- Do you have a pioneering spirit & are you looking to work for a growing company with a great culture?
- Do you enjoy working with a motivated team that provides the best solutions for their customers?
- Do you exemplify what great looks like?
- Do you enjoy solving problems?
- Do you accept challenges?
If you said YES to all these questions, then Rust Automation & Controls wants you to join our family!
Rust Automation & Controls is a proud, family-owned business rooted in a culture that values both excellence and balance, where hard work meets strong family values. Since 1976, we've been pioneering the delivery of industrial automation equipment and solutions across the Western United States. Headquartered in West Jordan, Utah, and supported by dozens of satellite locations, our service area spans over 2 million square miles, making us one of the most expansive automation solution providers in the region.