- Provide technical service and support at customer sites within the assigned territory, with occasional travel throughout the rest of Italy.
- Perform repairs, preventive maintenance, calibrations, and adjustments in accordance with company procedures and quality standards, ensuring excellent service delivery.
- Manage personal spare parts inventory.
- Ensure a high level of customer care and satisfaction.
- Use SAP/CRM systems to document and manage service activities.
- Residence in Bergamo, Lombardy.
- Technical secondary school diploma, preferably in Electronics.
- Previous experience as a Field Service Engineer.
- Strong troubleshooting and fault diagnosis skills in electrical, electronic, mechanical, electromechanical, pneumatic, and hydraulic systems.
- Good command of English (minimum B1 level).
- Previous experience providing technical service for scientific laboratory or process instrumentation is considered an advantage.
- A well-established multinational company with over 100 years of tradition, offering stability and continuous growth.
- A values-driven working environment that fosters collaboration while encouraging individual commitment, ownership, and responsibility.
- Individual training and structured onboarding.
- Professional and personal development opportunities.
- Employment under the Italian National Collective Bargaining Agreement for the Commerce Sector (CCNL Commercio) with a gross annual salary range of €35,000–€45,000, plus a performance-based variable bonus linked to the achievement of agreed objectives. The final compensation package will be determined based on the candidate’s experience, skills, and professional background.
- Company car for both business and private use.
- Corporate welfare plan.
This job advertisement is open to candidates of all genders, in accordance with Italian Laws 903/77 and 125/91, and to candidates of all ages and nationalities, in accordance with Legislative Decrees 215/03 and 216/03.