- Be a single point of contact for the Appraiser/ Brokers and other stakeholders for the placement and follow-up related transaction with respect to work related to the Valuation services.
- Need to get valuation related documents from vendors and appraisers.
- Inbound/Outbound call/email support to vendors and appraisers, including providing required status/information to all the stakeholders involved in the transaction and answering questions about the property.
- Documentation on property related details and calls.
- Interact effectively with multiple stakeholders involved in the transaction.
- Should be capable of producing error free work consistently.
- Maintain 100% SLA and quality yield.
- Should be a fluent English speaker.
- Meet the output HRDs set by the business unit for the process.
- Research top priority items by providing detail investigation of complaints and disputes received form internal and external stakeholders.
- Ability to discern matters that require escalation to Supervisor.
- Timely completion of all work assignments and projects
- Maintain strong team alliance, ability to work with co-workers to meet and achieve team and department goals.
Qualifications
• Bachelor’s Degree or equivalent Required Skills
• Must have excellent written communication skills (with accurate grammar and punctuation)
• Must have the ability to read and respond to the client’s emails following effective business email writing etiquettes
• Must have excellent verbal communication skills with fluent English and neutral accent
• Must have good analytical and cognitive skills
• Must have an eye for attention to detail
• Must have minimum 30 wpm speed with the ability to talk over the phone
WORKING AT ALTISOURCE ADVANTAGES
Prosperity
· Competitive salary based on your experience and skills
Good Health
· Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees
· Wellness Programs – Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc.
Happiness
· 10 paid holidays, plus 26 paid days off per year
· Lots of employee engagement activities
·
OUR CORE VALUES
For our employees, customers, and shareholders, we commit to…
· Act with Integrity – exhibit unwavering integrity, compliance, and ethical conduct at all times
· Energize People – enable exceptional people to energize their teams and drive results
· Empower Innovation – reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers
· Exceed Customer Expectations – execute world-class solutions to deliver value and delight our customers
· Win as a Team – embrace the passion, energy, and power of our global teams to win as “One-Altisource”
· Enrich Communities – create positive impacts for the communities where we live and serve
Are you up to the challenge? What are you waiting for? Apply today!