- Performing site management. Supervision and training of other Field Service Engineers.
- Solving technical problems at customers remotely or assigning FSE on site.
Assigning FSE for all kind of Service activities as preventive maintenance, overhauls, callouts, relocations, installations (for CoCs) and others. - Defining the necessary personnel resources for our territory; defining skills (Skill-Matrix) and prepare training-measures independently or together with CoCs
Ensure that FSE-skills are matching the installed basis
Planning of all technical- and personnel resources for our FSE; checking and approving time-sheets and expense-reports. - Perform general Field Service activities on site including preventative maintenance, machine overhauls, machine inspections with spare part recommendations, fault finding and line performance optimization.
- Supporting the assembly and testing of new machines at our manufacturing sites around the globe up to FAT (where necessary).
- Bachelor or master degree in electrical and mechanical engineering
- Working experience in the Pharma Packaging industry (8-10 years)
- Working experience in management of reginal field service
- Technical knowledge about our machines; customers’ applications. Analytical and communication skills. Sales skills, Leadership skills and strategic future orientation (mid- and long-term strategy)
- Good verbal communication and written English skills.
- PLC / HMI software experience in Rockwell, Siemens, Schneider, or Rexroth.
- Willingness to work overseas and travel up to 60% in the Asia Pacific Region.
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