We are looking for an Engineering manager to lead our Telesales team.
This team is engaged in tasks related to customer acquisition via phone sales. The team enables work of a number of call centers, providing working web environment and telephony capabilities to sales agents. Telesales is responsible for web-tools for client acquisition, lead call strategies, agent performance evaluation and more. It is also planned to develop a platform based on the team’s solution, so you will have the opportunity to directly influence the end-result.
This role is primarily about leading and growing people, sustaining and sharpening a team that already works well as well as being proactive with the business. In practice, that means you act as a manager and mentor for the team – developing engineers, shaping processes, and ensuring delivery quality, while still staying close enough to the codebase to make informed technical decisions and occasionally contribute to implementation.
Challenges that await you:
- Lead the team: manage delivery, prioritize new features demanded by business, while contributing to development as needed
- Develop talents: provide feedback, enable growth for colleagues, support the team, and mentor
- Overseeing team performance, ensuring on-time project delivery aligned with business goals
- Solving complex challenges and ensuring high-quality solutions
- Shaping the architecture, design, and implementation of backend services in Golang
What makes you a great fit:
- 1+ years of experience managing engineering teams in fast-paced settings, preferably fintech with Go stack
- Hiring, development, performance, and delivery management and strong skills in cross-functional collaboration and the ability to build partnerships
- A strong technical background and development experience, enabling you to participate in architectural discussions and validate the team's technical solutions
- 4+ years of experience as a Go developer
- Comfort operating with loosely defined business requirements — able to set priorities independently and defend them with clear reasoning
- B1 or higher English level for effective communication with an international team
Our ways of working:
- Innovative Spirit: A commitment to creativity and groundbreaking solutions
- Honest Feedback: valuing open, transparent communication
- Supportive Team: a strong, collaborative community
- Celebrating Achievements: recognizing our wins together
- High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
- Relocation support to one of our hubs — Cyprus, Serbia, Georgia, Spain— with assistance for the employee and their family
- Flexible work from one of our offices or remote
- Healthcare Coverage
- Education Budget: Language lessons, professional training and certifications
- Wellness Budget: Mental health and fitness activity reimbursements
- Vacation Policy: Annual leave and paid sick leave as per applicable policies