We are seeking a Junior System Administrator for one of our PRIME CONTRACTS supporting mission-critical enterprise applications and services across the Government Corporate Management Services (CMS) portfolio. Our mission supports the Government Corporate Management Services (CMS) by providing full life cycle support services through the sustainment, modernization, and transformation of the enterprise corporate applications. As soon as an employee enters a customer facility, they touch one of these applications which are critical to the daily functions of thousands of users across acquisition, business, finance, HR, training, recruitment, program management, security, logistics and more. Come join our diverse and growing team with lots of opportunities!
- Work on a fast-paced team providing support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems supporting critical enterprise applications.
- Manage IT system infrastructure and associated processes, ensuring the availability, reliability, security, and performance of enterprise applications and services.
- Provide day-to-day operations, monitoring, maintenance, and problem resolution for client systems, servers, storage platforms, network devices, and related infrastructure.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, troubleshooting, and resolution.
- Support the escalation process and communicate system status, issues, and resolutions to agency management and internal stakeholders.
- Assist with hardware support activities, dispatch processes, and issue resolution through completion.
- Configure, administer, and maintain Windows and UNIX/Linux operating systems, including software installation, patching, system hardening, and performance tuning.
- Maintain the integrity and availability of infrastructure components while implementing enhancements to improve reliability, scalability, and operational efficiency.
- Collaborate with engineering and development teams to support infrastructure modernization efforts, including evaluating, testing, and implementing technology solutions that enhance system capabilities.
- Participate in the assessment of existing systems and architectures, providing operational and technical input for initiatives involving automation, DevOps practices, cloud technologies, and application modernization.
- Support the planning, testing, deployment, and sustainment of infrastructure and application changes across on-premises, hybrid, and cloud-hosted environments, as applicable.
- Assist in analyzing operational, security, compliance, and technical considerations associated with infrastructure changes and technology migrations.
- Develop and maintain technical documentation, standard operating procedures, and system configuration baselines.
Technology Stack:
- Linux
- Windows
- AWS
Required Qualifications:
- Bachelor’s degree in a technical field from an accredited college or university and one (1) year of demonstrable experience is required. Four (4) years of additional technical experience on projects with similar hardware/software processes may be substituted for a bachelor’s degree.
- An industry recognized professional certification, as defined in the TTOs, may substitute as one (1) year experience. A Master's Degree in a technical field may substitute for two (2) years' experience.
- Experience with Windows Servers, PKI certificates, and Windows IIS
- Familiarity with MS SQL administration
- Experience with system hardening
- Experience working with ISSOs for system compliance
- Experience creating and updating technical documentation
- Familiarity with AWS/C2S and the Agency tools
Desired Qualifications:
- Experience with IAVA patching
- Experience with JIRA/Confluence
The estimated salary range for this position is between $130,000-$190,000 (annualized USD). This range reflects the typical pay for the role and is one part of the company's comprehensive compensation package. Actual salaries are influenced by several factors, such as location, the individual’s education, skills, experience, and competencies, as well as contract affordability and organizational needs.