Castrol is one of the world’s leading lubricant brands, serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol brands are recognised globally for their premium quality and high performance, shaped by the company’s commitment to innovation and cutting-edge technology. With products sold in more than 150 countries, Castrol has helped keep things moving on roads and racetracks, air, sea, and space for over 125 years.
Whether you're just starting out or ready for your next big move, you're in the right place to explore an exciting career with Castrol.
Job description
About the Team
The Senior Technologist Technology Deployment liaises with the relevant parties within the AsPac PU or specific country market to provide overall customer technical support, quality assurance support, deploy and help launch new products. The role holder may be required to focus on a specific product area to develop experience and expertise but should also expect to cover different product areas depending on priorities and workload demands. They will work as part of a broader agile team supporting the AsPac region.
Key Tasks:
- Engage with sales, marketing and supply chain in the AsPac markets to provide customer support, deploy and help launch new products, provide technical advocacy, quality assurance support and support new business opportunities (including technical input to tenders).
- Deliver technical support to customers to resolve issues, potentially including analysis and interpretation of analytical data and delivery of reports.
- Provide product and application advice and support with basic lubrication training to technical network/sales technical staff as needed.
- Provide input to new product development projects, support and monitor proof of performance/customer approval tests, identify suitable finished goods for purchase.
- Support quality assessments, resolution of local raw material shortages, incident management teams and quality incident investigations.
- Support country Technologist tags to deliver the technical communications for new product launches using global materials, adapting where necessary or creating materials to meet local customers requirements, ensuring that the technical benefits land in an impactful way in the country leadership teams/with customers.
- Provide leadership on the integrity and management of technical data. Support country Technologist tags to ensure that claims are relevant, valid and substantiated for local law and in line with Product Development and Marketing guidance.
- Collect necessary quality data and information from region to analyse, develop and assess for trends and provide input on areas of greatest risk.
- Maintain technical knowledge of products, applications and competitor information as applicable to responsibilities.
- Coach and mentor less experienced members of the team and share technical knowledge with wider technical community.
Experience Required:
- University degree in scientific field such as Chemistry or Chemical Engineering or a related technical discipline.
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Minimum 7+ years of relevant experience in lubricant technology, product development, quality assurance, and technology deployment.
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Strong English proficiency, with the ability to communicate effectively with regional and global stakeholders.
- Proven broad experience of lubricant development, quality assurance and technology commercialization and deployment (mastery)
- Broad knowledge of Castrol’s products (as applicable to the role) their composition, manufacture, and application
- Demonstrate a collaborative approach to working and networking with subject matter experts
- Demonstrated strong interpersonal and communication skills
- Experience in digitalization of data and reporting.
Privacy
The Castrol entity recruiting for this role is the data controller for the personal information you provide. We use it to assess your application and to manage the recruitment and onboarding process. We may share it with service providers who support our recruitment, and it may be transferred to other Castrol entities internationally under appropriate safeguards. We keep it only for as long as necessary. For details of how we use your information and your data protection rights, contact privacy.response@castrol.com.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to Castrol recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.