In conjunction with the Rooms Manager, this role is primarily responsible for leading housekeeping functions on assigned shifts to ensure the cleaning and upkeep of hotel rooms according to established standards, as well as to achieve effective and efficient supervision of staff; Including to promote a positive image of the property to guests by maintaining cleanliness by presenting as pleasant, honest, and friendly to ensure high standard of guest service and satisfaction.
Essential Duties include:
- Supervise and inspect work performed to ensure that it meets specifications and established standards.
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- Investigate, respond, and/or take corrective action to guest requests, concerns, and problems to ensure high guest satisfaction.
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
- Perform or assist with Rooms Division cleaning or other duties as needed.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
2 years related experience/training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to maintain sanitation procedures and organization of work area adhering to all OSHA and local health department regulations.
- Must be able to work any shift, weekends, holidays, and special events, as needed.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization
- Highly organized and detail-oriented.
- Basic office skills, experience with personal computer & Microsoft Office, general office equipment.
The St. James Hotel is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact rwsc.recruitment@redwingshoes.com or call 651-388-8211.
Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
All offers of employment are contingent on satisfactory results of a background check and drug screen.
Red Wing Shoe Company, Inc. is a drug-free workplace.
Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)