About The Role We are seeking a sharp, customer-centric Data & Business Analyst with deep domain expertise in manufacturer / supply chain industry. In this high-impact role, you will act as a key player in operating customer data contract project regularly and occasionally in escalation mode. You will leverage your technical background and analytical prowess to investigate complex product issues, manage customer expectations, and uncover operational gaps using data. What You Will Do Serve as a primary technical point of contact with customer engineer group for critical issue investigation, skillfully balancing customer expectations while driving internal resolution. Rapidly navigate and parse large, complex MFG systems of records (e.g., operation data & metrics, test log) to identify origination and responsible parties. Partner with data quality team to establish governance, integrity and strategy for our data contracts, work with Developers with implementation and lead acceptance test. Design viable metrics and visualization for data quality. Proactively work with teams cross the board internally when significant drops are detected, approach pragmatically till situations are de-escalated Prioritize efforts and delegate activities appropriately as well as use analytical experience to consult end users with the overall objective of improving the use of application systems functionality. Working with programmers, engineers, and management heads to identify process improvement opportunities with data driven approach, propose system modifications, and devise data governance strategies. What You Bring Degree and Work Year Experience Bachelor’s degree in business analysis, computer science, or related field and 5+ years of experience. 5+ years’ experience as a Developer and/or Data Analyst Alternatively, Master’s degree with 3 years of experience is accepted. Ability to analyze and query data using variety of tools sets. Must have worked in Manufacturer or similar domains and had deep subject expertise. Must be familiar with standard Change Management procedures. Preferred Jira experience. Must have ability to learn new technologies and applications quickly. Must have good interpersonal skills, and the ability to help negotiate priorities, and to resolve conflicts among project partners. Must have excellent data analysis, technical analysis, problem solving and interpersonal skills and experience. Must have a solid understanding of database design and development skills. Must have an expertise querying data using SQL commands. Familiar with data visualization systems like power BI, tableau, Grafana etc Candidate should be capable of multi-tasking, very detail-oriented, and accustomed to working in a fast-paced and dynamic work environment. ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees. The typical base salary for this position is expected to be between $105K - $140K. If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications. Base salary is just one component of ZT Systems total rewards philosophy. We take pride in offering a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base. Other rewards may include bonus, paid time off, generous 401k match, tuition reimbursement, wellbeing resources, and more. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. About ZT Systems At ZT Systems, a Sanmina Company, you’ll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a fast-paced environment that’s challenging, rewarding, and career-defining. A culture built around our values we work hard and think fast. We view challenges as opportunities—to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today—and transforming the future of tomorrow. Join ZT Systems and help us build technology infrastructure that connects the world. What We Offer At ZT Systems, a Sanmina Company, we believe that investing in our people is key to our continued growth and innovation. When you join our team, you’ll gain access to a comprehensive and inclusive benefits package designed to support your well-being, financial security, and professional development—both now and in the future. Compensation & Financial Security -Competitive base salary -Performance-based annual bonus eligibility -401(k) retirement savings plan -Tuition reimbursement for eligible education programs Health & Wellness -Comprehensive medical, dental, and vision coverage with access to leading providers -Mental health resources and employee wellness support programs- -Company-paid life and disability insurance Time Away & Work-Life Balance -Paid time off (PTO) and company-paid holidays -Parental leave and family care support programs Growth & Purpose -Structured training programs and on-the-job learning opportunities -Matching gifts and volunteer programs to support causes you care about These benefits are available to eligible employees and are designed to grow with you as your career evolves. Full benefits and eligibility varies by work location. Learn more about our benefits here. ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please be aware that certain positions may require the applicant to either 1) be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or 2) be eligible to obtain an export control license or license exception from the Bureau of Industry and Science & U.S. Department of Commerce. All offers of employment will be conditional subject to the foregoing. ZT Systems, a Sanmina Company is a place where you can do work you’re proud of alongside smart, passionate people who get genuinely excited about what they’re able to accomplish here. We work, learn, and grow together in a supportive and fast-moving environment where decisiveness and action are not only encouraged, but expected. Together, we’re tackling complex challenges and creating impactful solutions in one of the world’s most high-demand industries—that’s where you come in. Learn more at www.ztsystems.com If you are a current ZT Systems employee interested in applying for an internal job, please use this link below: CURRENT EMPLOYEES APPLY HERE By submitting your information and application, you confirm that you agree to the applicant privacy policy linked here: https://ztsystems.com/applicant-privacy-policy/

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