Compensation Type: Hourly ‎ Compensation: $18.50 ‎ The Fiscal Specialist, Cashiers & Student Accounting provides customer service and financial information to students and third-party companies and organizations that pay students’ tuition and fees and assists customers with questions regarding students’ accounts through direct contact by phone, in-person, and email. This role assists with balance inquiries, processes payments for tuition and fees, and reconciles student financial transactions, statements, records, and reports. This position also assists internal customers with deposits, disburses checks to students and employees, and includes credit card, cash-handling and balancing responsibilities. ‎ Customer Service Assist students in completing their payment of tuition, books, and other charges. Respond to questions from students and third-party organizations about account balances, collection processes, and transaction activity on students’ accounts. Assist students in-person, over the phone, and by email during regular business hours. Provide the same services in extended times at the start of the academic semesters. Receive and processes credit cards, checks, and cash for processing and balancing. Review student concerns with their accounts, investigates, and resolves according to college policy and procedure. Collaborate with other college departments to ensure students are billed accurately based upon information in the student information system and/or third-party contracts. Use Excel to provide information to students and others.Stay current on policies, procedures regulation and other guidance to ensure accuracy of work and compliance with this such as FERPA, PCI, cash handling requirements, and financial aid regulations. Occasionally may work at our Delaware campus serving students. Accounts Receivable Assist with invoicing, collection of tuition and fees, and refunds, both directly for students and for third-party companies and organizations, according to college policy and procedure and terms of related third-party contracts. Work with Assistant Director and others in the department to create processes necessary for an increasing number of new third-party contracts. Provide information to companies on their websites, or their Excel spreadsheets to enable payment for students’ tuition, fees, and book and supplies, as needed. Ensure that information is accurate and timely. Receive and processe tuition and fee payments. Analyzes and reconciles student accounts. Analyze student account information (e.g., billing, payments, and Financial Aid distribution). Examine records of amounts due. Document, analyze, verifie, and post transactions to journals, ledgers, and other student records. Verifie financial aid disbursements, monitors student accounts, and ensure accuracy. Maintain student records, adding account notations and scanning documents. Completes and maintains required documentation. Scan balancing information, student vouchers, and student backup documentation. Culture of Respect: Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. MINIMUM EDUCATION AND EXPERIENCE REQUIRED High School Diploma or GED. One (1) year of progressively responsible professional experience. *An appropriate combination of education, training, coursework and experience may qualify a candidate. *CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status. There has never been a better time to join Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation’s education and workforce landscapes. Columbus State is one of the largest community colleges in Ohio and in the nation, serving more than 41,000 students annually. Since we opened in 1963, we have served students and employees from all backgrounds. Columbus State offers more than 200 programs leading to a variety of associate degrees, certificates, and BSN program. In addition, Columbus State has more than 3,000 dedicated employees with decades of service who work alongside new talent to share knowledge and experience. The college is fully accredited by the Higher Learning Commission. Check out our Fast Facts to learn more. For more information on the Columbus State's community impact, please check out our Community page. Columbus State’s mission is to educate and inspire, providing our students with the opportunity to achieve their goals. Our vision is that the college is Central Ohio’s front door to higher education and a leader in advancing our region’s prosperity. Columbus State Community College is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits or privileges of employment, please contact our ADA Office at ADAEmployee@cscc.edu. For additional information on accommodations please click here. Columbus State Community College strives to foster an environment where everyone is welcomed into our learning and working community. We celebrate the humanity of every individual and value inclusive learning and working environments for all. We commit to removing barriers and expanding access for all of our people while respecting their unique lived experiences. Ultimately, we center our growing community and our students’ success in all of our work. STATEMENTS IN ACCORDANCE WITH OHIO REVISED CODE SECTION 3345.0216 Columbus State educates students by means of free, open, and rigorous intellectual inquiry to seek the truth. Our duty is to equip students with the opportunity to develop the intellectual skills they need to reach their own, informed conclusions. Columbus State does not require, favor, disfavor, or prohibit speech or lawful assembly. Columbus State seeks to create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth, and tolerates the differences in opinion that naturally occur in a public higher education community. Columbus State’s duty is to treat all faculty, staff, and students as individuals, to hold them to equal standards, and to provide them equality of opportunity, with regard to those individuals' race, ethnicity, religion, sex, sexual orientation, gender identity, or gender expression. Final candidates are subject to successful completion of a background check and/or MVR check as well as a 10-panel drug screen required during the pre-employment process (required for most positions). Columbus State wants to ensure that candidates are well-equipped for their interviews. We understand that you are interviewing "us" just as much as we are interviewing you. Please let your Talent Acquisition Partner know if there if you have any questions about benefits, retirement, all-things Columbus State, or anything else regarding our process.

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