Job Description Saint Luke’s East Hospital in Lee’s Summit, MO is seeking a Supervisor for Patient Access to join our team. This position is responsible for ongoing daily operations of the Patient Access department. The Supervisor ensures that quality standards are continually achieved by the department by training, coaching, evaluating, hiring and motivating all staff, ensuring that adequate staffing is always available to operate the department, assists in establishing and monitoring quality assurance programs. Shift Details: Friday- Monday Responsibilities:  Establishes and reviews standards and work procedures for all Patient Access staff in accordance with established policies and practices of the facility Plans work schedules, hours, areas of work, and job duties to ensure adequate staffing of Patient Access Representatives Interviews, selects, hires, evaluates, Patient Access Representatives Orients, trains, develops, and supervises all day shift housekeeping staff Schedules major project work, assuring that adequate staff and supplies are available Conducts staff quality audits, coaching Assists Department Manager with budgets Reports monthly goals and accomplishments 3 years' experience with hospital or physician revenue cycle experience with patient registration, scheduling, insurance verification, claims, follow up, denials, payment variance, payment posting, or customer service and experience in team leadership roles may be substituted in lieu of associate degree. Your priority will be customer service and engagement in the way you interact with patients, visitors, and associates daily to ensure Saint Luke’s is “The Best Place to Get Care, The Best Place to Give Care.”   Why Saint Luke’s? We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees: Medical health plans Tuition reimbursement Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans Retirement contributions Employee Assistance Program Job Requirements Applicable Experience: 3-5 years Associate Degree Job Details Full Time Day (United States of America) Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more. Find out more about what Saint Luke’s offers: http://www.saintlukeskc.org/about-saint-lukes Are you interested in staying up to date on openings at Saint Luke’s Health System? Simply sign up for job alerts at https://careers.saintlukeskc.org/job-alerts When we have opportunities that meet your interests, you will receive an email with the job details. Saint Luke’s Health System values our employees and we encourage them to apply to any internal openings. If you are a current Saint Luke's Health System employee, please apply through your Workday account by typing "Find Jobs" in the top left corner search bar. You can also follow the link below to the current internal career site to apply. http://www.myworkday.com/saintlukes/d/task/1422$1011.htmld

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