Description:
• Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems.
• Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.
• Works with user groups to provide training, resolve questions, assess user needs, and recommend changes.
• Prepares specifications for system changes.
• Recommends and initiates systems testing.
Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies.
• Provides direction and guidance to less experienced staff.
• 7+ years of experience in business systems analysis and/or design.
Basic Qualifications:
• 7+ years of experience in business systems analysis and/or design;
• 2+ years of experience working on Agile/Iterative project teams
• Writing user stories, facilitating requirements/discovery sessions, negotiating with users, creating presentations, analyzing and organizing large groups of requirements.
• Previous consulting experience with a professional services organization would be helpful;
• Experience with Check, ACH or Journal processing, or IBM BPM would be helpful;
• The Senior Business Analyst will support the forward movement of business initiatives by partnering with business teams, technology delivery teams and project management teams.
• The Senior Business Analyst will provide project and day to day activities for multiple business applications that are used to service a brokerage account.
• These applications include Service Request, Workflow, Image Access and Corporate Request.
Responsibilities:
Elicitation and documentation of user stories and business requirements across all stakeholder groups, including:
· Participating or leading process discovery sessions
· Documenting user stories
· Participating or leading Backlog Grooming sessions
· Developing and maintaining relationships with technology, sales channel representatives and operations team members
· Producing and presenting detailed PowerPoint presentations to communicate application changes
· Negotiating solutions that provide the highest business value
· Facilitating meetings with stakeholders
· Reviewing and approving user stories, business requirements documents, and functional system design documents
· Supporting User Acceptance Testing
· Additional documentation as needed including:
· Help text, reporting requirements, spreadsheets, etc.
· Documenting, tracking and monitoring progress on key activities.
Support activities:
Additional responsibilities:
Basic Qualifications:
- 2+ years of experience creating presentations in PowerPoint for senior level managers
Minimum Qualifications:
Preferred Qualifications:
- Previous brokerage and/or financial services experience
For more information, please contact
Meher Prerana
973.507.7510