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Sagility (formerly HGS Healthcare) combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Operation Support Job title: Real Time Analyst Job Description: Full understanding of RTA/Workforce tools Highly proficient in MS office tools Inputs daily exception request and update schedules Monitors and Manage site activities to support service level agreements. Reviews intra-day staffing requirements and schedules Maintaining records of employee attendance and tardiness for payroll purposes Managing staff schedules, including creation of new schedules or adjustments to existing ones Analyzing data to determine staffing needs and workflow patterns to recommend changes to improve efficiency. Coordinating with management to ensure effective use of staff resources. Location: Quezon City, PhilippinesPhilippines Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Already keen? Discover your next role with Sagility, a great place to work.
Sagility
Quezon City
Real Time Analyst.
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