Valmet is seeking a Technical Service Representative to join our North America Services team. In this role, you'll provide hands-on technical support to customers across North America, helping maintain and optimize large-scale papermaking equipment. You'll work with mechanical equipment, such as doctor assemblies, roll rebuilds, and other, and cutting-edge technology while supporting critical customer operations. Hydraulic work is a possibility if the representative has applicable knowledge. This position offers a dynamic mix of on-site field service and remote troubleshooting. You'll travel to customer locations to perform inspections, diagnose issues, support repairs, assist with machine start-ups, and help improve equipment performance and reliability. What You'll Do Troubleshoot and service hydraulic systems and industrial equipment Provide on-site and remote technical support to customers Support equipment installations, commissioning, and machine start-ups Perform inspections and recommend solutions to improve performance and reliability Collaborate with customers and internal technical teams to resolve complex issues Prepare service reports and communicate recommendations What You'll Need: Mechanical troubleshooting experience in an industrial environment Strong communication, organizational, and computer skills Self-motivated with a willingness to learn and travel approximately 65-75% of the time WE OFFER At Valmet, we offer you a challenging leadership position and a great opportunity to influence the success of the Services business. Our working environment is team-oriented, international and inspiring. We encourage and value an innovative culture that suits development-minded people who enjoy working in a fast-paced and dynamic environment full of opportunities! Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen. Additional Information Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people. To be included in the recruiting process, please apply directly with us online. Where everything works together Valmet is where the best talent from a wide variety of backgrounds comes together. With 20,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer's performance forward requires creativity, technological innovations, service know-how - and above all, teamwork. Join the team! www.valmet.com/careersna Valmet is an equal opportunity employer. All employees and applicants for employment will not be discriminated on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Please note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission #LI-Remote http://www.valmet.com Valmet is a global technology leader in serving process industries. We work with our customers throughout the lifecycle, delivering cutting-edge technologies and services, as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of 18,500 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow. In 2025, Valmet’s net sales totaled approximately EUR 5.2 billion. Our head office is in Espoo, Finland, and we have experts in approximately 40 countries around the world. Valmet’s shares are listed on Nasdaq Helsinki. To protect our candidates' privacy, Valmet will never ask any personal information such as banking information or social security number during the recruitment process.

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