Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on. About the Role As member of the AIA Group IT, Solution Centre delivery team, provide Business Analyst skills to project delivery. The Business Analyst role is an integral contributor to the Group IT Solution Centre team, as they meet directly with Business stakeholders to gather and understand requirements, to potentially any area of the business in Asia. The Business Analyst will need to be professional, able to communicate well and confidently, and be able to represent and manage the customer’s requirements through to delivery. Meet with business stakeholders to understand new requests and communicate high-level requirements to the project delivery teams in the form of Business Requirements Document (BRD) for effort estimation. Once a project is initiated, consult and collaborate with business teams to develop detailed business requirements based on the initial (approved) BRD. This includes creating workflows to represent the future “To-Be” process using Visio or Lucid chart. Create business requirements documentation for projects using a well-defined hierarchy within project tools such as DevOps or Jira. Lead meetings with business stakeholders and present requirements clearly to ensure information is easily understood and actionable. Provide subject matter expertise on Power Platforms, UiPath, Workday, Copilot Studio and Generative AI, distinguishing between default/implicit features and customized requirements. Create wireframe designs using Figma or Sketch and align them with business stakeholders as part of the requirements-gathering process. Manage requirements and user stories within projects using Azure DevOps. Engage with business stakeholders to refine requirements and secure formal sign-off. Create UAT test plans that align with business requirements documentation. Work with both offshore and onshore development teams to ensure that implementation and design align with business requirements. Increase the quality of business requirements at the start of the project to ensure request are well defined for the developers & testers, enabling UAT to be completed with minimal defects and errors. Deliver project on time while ensuring high levels of customer satisfaction Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. AIA Digital+ is central to AIA’s goal of being a customer centric and world-class digital insurer, delivering world class services for our customers, partners and employees wherever they are. We believe in finding new ways every day to shape a better tomorrow. To enhance our business, we turn this belief into action through innovation and progressive solutions that are efficient, scalable and agile. We are much more than just a technology company. At AIA Digital+, the work we do makes a real difference in the lives of millions of people, every day. We empower every one of our people to have a voice and drive innovation that creates value for our customers, partners and employees. Reimagine a brighter future at AIA Digital+. View our AIA Digital+ LinkedIn page AIA Digital+ is part of AIA Group Limited At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA

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