Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on. About the Role To become a pivotal part of Group Data Governance by partnering with 18+ local business units across Asia Pacific and Group functions (Operations, Healthcare, Investment, Finance and Human Resources) to deliver best data quality and governance for both structured and unstructured data Roles and Responsibilities This role will be based in Malaysia with a Groupwide scope and acts as an extension of the Group Data Governance team to independently support business units and Group functions on data governance. The key responsibilities of this role include the following: Group Data Governance Standard and Guidelines To support 18+ business units and Group functions (Operations, Healthcare, Investment, Finance and Human Resources) in implementing the Group Data Governance Standard To support the review, revision and expansion of the Group Data Governance Standard To develop guidelines on data governance, e.g. reference data management and data format definitions Unstructured Data Governance To support new initiatives to expand the scope of data governance to unstructured data (e.g. critical documents) in addition to structured data (CDEs) Data Audits, Risks and Controls To support audits related to data governance and quality at Group and business unit levels To prepare data quality key risk indicators for reporting To support data risk and control assessments Data Quality Issue Management To enhance and maintain the data quality issue management (DQIM) module To enhance and produce monthly Group data quality issue management dashboards To review data quality metrics and investigate data quality issues to understand their root causes and follow up remediation plans with business units To support the review and revision of data quality thresholds for identifying data quality issues Groupwide Data Governance Tooling To manage and upgrade the Groupwide data governance tool and VM To research, identify and assess data governance tools, including those to govern structured and unstructured data, and with AI capabilities Groupwide Data Dictionary of Critical Data Element (CDE) Definitions To maintain and enhance the Groupwide data dictionary of CDE definitions, including CDEs, data quality rules, reference data, data quality thresholds, data domains, data owners, database mapping, PII labels, data classifications, metadata and business glossary, etc. To support Group data owner functions in their reviews of CDE definitions to ensure their adequate coverage To support Group data owner functions in defining enhanced and additional CDEs as well as data quality rules, e.g. for health clinical coding data standardisation To support reference data management Monthly Data Quality Assessments To support business units on setting and monitoring data quality implementation targets To enhance the Group frameworks for data quality assessments for business units and Group functions’ adoption To support and upskill business units and Group functions on implementing and running monthly data quality assessments on CDEs To collect and consolidate data quality metrics from business units and Group functions To enhance and produce Group data quality dashboards To review business units’ data quality implementation and data quality metrics Financial and Non-Financial Measures: BUs and Group functions’ compliance with the Group Data Governance Standard New metrics for unstructured data governance Audit observations relating to data governance and quality CDE Implementation% Data Quality% Number of Data Quality Issues TDA Health Data Richness KPI (data quality) CDE coverage reviews Communication Requirements To coordinate and follow up with business units and Group functions on data governance matters, including alignments across parties To work with Group Data Governance colleagues across geographical locations To liaise with external vendors on data governance tooling and VM Job Requirements: Education – University graduate or above in IT, Computer Science or related disciplines Experience – 5-10 years of hands-on experience of working on data governance or related data areas independently using data tools based on business needs and regulatory requirements Technical Skills – Experience of governing unstructured data, e.g. critical documents and images Experience of independently setting up, upgrading and managing data governance and data quality assessment software, preferably Data360 Govern and Analyze or equivalent tools, and VM Experience of independently building and maintaining data dictionaries on data governance platforms, including CDEs, data quality rules, reference data, data quality thresholds, data domains, data owners, database mapping, PII labels, data classifications, metadata and business glossary, etc. Experience of independently developing and performing data quality assessments using data quality assessment tools Experience of independently developing and producing regular data quality dashboards using PowerBI or equivalent tools Python Unix PowerPoint Excel Other Specific Skills – Good verbal and written communications Teamworking - experience of working remotely with overseas counterparts preferred Ability to work independently Analytical mindset Project management experience preferred Can do attitude Quick learner Attention to details Insurance industry or banking experience preferred Knowledge of health data preferred, especially clinical coding data standards Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. AIA Digital+ is central to AIA’s goal of being a customer centric and world-class digital insurer, delivering world class services for our customers, partners and employees wherever they are. We believe in finding new ways every day to shape a better tomorrow. To enhance our business, we turn this belief into action through innovation and progressive solutions that are efficient, scalable and agile. We are much more than just a technology company. At AIA Digital+, the work we do makes a real difference in the lives of millions of people, every day. We empower every one of our people to have a voice and drive innovation that creates value for our customers, partners and employees. Reimagine a brighter future at AIA Digital+. View our AIA Digital+ LinkedIn page AIA Digital+ is part of AIA Group Limited At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA

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