Kiewit Mexico is a company dedicated to providing engineering, procurement, and construction management services. Kiewit Mexico is a subsidiary of one of the largest and most respected engineering and construction organizations in North America. Kiewit Mexico offers construction management and engineering services in a variety of markets, including energy, oil, gas, chemicals, terminals, marine works, and mining.
Responsibilities
- Lead, develop, and mentor a team of Field Technicians, fostering a culture of accountability, collaboration, and continuous
- improvement.
- Oversee daily Technology Group operations, ensuring work is completed safely, on time, within budget, and in accordance with quality standards.
- Plan, prioritize, and allocate resources to support business needs, project objectives, and service delivery requirements.
- Develop and manage Technology Group budgets, forecasts, and spending plans, ensuring effective financial performance and alignment with business priorities.
- Ensure controlled onboarding, transfers, and offboarding processes, including access, accounts, licenses, and asset recovery.
- Provide technical leadership and guidance for end-user support, infrastructure, networking, and job site technology solutions.
- Collaborate with business partners and Technology Group teams to develop IT estimates, project plans, and technology recommendations.
Requirements
- Bachelor's degree in information technology, Computer Science, Engineering, or a related field required.
- Advanced technical certifications and prior leadership experience in IT operations, field support, or infrastructure management are preferred.
- 7+ years of progressive IT experience, including field support and end-user services. 3+ years of leadership experience managing technical support personnel.
- Experience with IT operations, vendor management, equipment inventory, procurement, budget management and forecasting, service management, IT governance, incident management, and business continuity planning.
- Experience supporting job site technology deployments, mobilizations, and infrastructure changes preferred.
- Demonstrated ability to lead teams, manage competing priorities, and deliver high-quality customer service in a fast-paced environment.
- IT service management and ticketing systems (Service Now)
- Asset and inventory management systems - Remote support and collaboration tools
Benefits
- Vacation days, Christmas bonus, and vacation bonus above the law standard
- Savings fund
- Food vouchers
- Social security
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance
- Paid Time Off (Vacation & Public Holidays)
- Training & development
- Wellness Resources (Medical appointments at a preferential price and discounts in drugstores and stores)