Do meaningful work with us. Every day. At Amplify Health, we’re looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision. Reporting to the Head of Strategic Partnerships, the Lead, Strategic Partnerships (Hong Kong) role is responsible for the end-to-end ownership of our most strategic customer relationships, ensuring multi-year growth, renewal health, and expansion across our portfolio. Today, this role is pivotal in ensuring AIA maximises the value of our technology ecosystem, delivering innovative, data-driven solutions that enhance operational efficiency and business outcomes. Key Outcomes To be successful in this role, you will need to deliver the following key outcomes for specific accounts: Delivery of agreed products being deployed. Demonstrate financial impact of Amplify Health products for our customers. Improve client satisfaction score year-on-year. Deepen client engagement and identify areas for growth and product expansion. Responsibilities Overall ownership of P&L for customer account Own and deliver revenue & cost targets ensuring sustainable business performance. Lead commercial negotiations, structuring agreements that balance value creation with risk appetite. Track and report on account performance. Identify and capitalize on opportunities to expand Amplify Health product usage and coverage. Manage executive relationships and escalations Cultivate and maintain strong, trust-based relationships with executive-level stakeholders, positioning Amplify Health as a strategic partner that support customer objectives. Develop a long-term account strategy for the customer, ensuring alignment with their business objectives, digital transformation roadmap, and Amplify Health’s growth ambitions. Facilitate regular executive reviews and strategic planning sessions to ensure alignment and continuous improvement, i.e. Monthly SteerCo. Improve client satisfaction score year-on-year. Delivery of agreed roadmap for IPP to ensure value delivery for BU Serve as the primary liaison between key account stakeholders and internal cross-functional teams, including product development, data analytics, and technology. Translate complex technical solutions into clear business benefits for senior stakeholders, reinforcing Amplify Health’s value proposition. Direct product implementation team to ensure timely delivery of product roadmap to customer. Ensure tactical team (Provider management, Claims Operational, Analytic) is focussed on the right initiatives driving adoption and integration of Amplify Health offerings to deliver measurable business value. Candidate Profile Experience and Qualifications Over 10+ years experience in enterprise account management, with at least 5 years in a leadership role. Experience in health insurance industry will be an advantage Proven track record of managing large, complex accounts in SaaS/DaaS or technology-driven environments. Strong understanding of data analytics, cloud platforms, and digital transformation strategies. Bachelor’s degree in Business, Technology or related field; advanced degree (MBA) strongly preferred. Competencies & Core Characteristics We are seeking a leader who embodies the following competencies and characteristics essential for success in our scale-up environment: Strategic Architect: Ability to anticipate market trends and align account strategies with long-term business goals. Customer-Centricity: Champions a profound understanding of customer needs and pain points, driving meaningful impact. Committed to lasting value realisation and viewing revenue as the natural result of delivering exceptional customer success. Influencing & Negotiation: Demonstrates strong persuasion skills and the ability to negotiate complex commercial agreements, ensuring win-win outcomes and long-term partnerships. Innovation & Agility: Embraces change, encourages creative problem-solving, and adapts quickly to evolving business needs. Data-Driven Decisiveness: Balances deep analytical rigor with the need for speed. Makes informed decisions quickly in the face of ambiguity and adapts strategies based on market feedback and trends. Insatiable Curiosity: Continuously seeks out new market insights, competitive trends, and innovative commercial models. Asks probing questions, challenges assumptions and status quo. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Who We Are Amplify Health Asia Pte. Limited (Amplify Health) is a pan-Asian health technology and analytics company which brings together health technology assets, proprietary data analytics and healthcare expertise to support innovation across the healthcare value chain. Headquartered in Singapore, Amplify Health operates in 10 markets across the region: Australia, Hong Kong, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore, Thailand and Vietnam. Amplify Health develops integrated solutions that empower healthcare payors, providers and policymakers across Asia to identify value and drive new partnerships, understand variation and address systemic inefficiencies—with the aim of improving outcomes for individuals and the sustainability of health systems. Powered by a clinically enriched data foundation, Amplify Health’s health intelligence platform combines modular AI solutions, context-aware automation and deep regional insights to offer localised, AI-powered health solutions spanning health payment integrity to chronic disease management. The company’s technology has earned recognition at several industry competitions, including the Celent Model Insurer Awards, ITC Asia Awards and SBR Technology Excellence Awards. As an ISO27001 certified organisation, Amplify Health maintains clearly defined policies, structured oversight mechanisms and ongoing risk assessments that ensure alignment with global best practices on enterprise data security Our Vision and Ambition To build the leading healthcare AI and platform services company in Asia that transforms the delivery of health and wellness for patients and communities by combining and leveraging the distinctive and complementary assets and strengths of AIA and Discovery. Amplify Health will simplify access to health data and AI Innovation to accelerate distinct and disruptive healthcare value insights and resulting improvements in health outcomes through value-based care, personalised care plans and aligning individuals’ lifestyle/ behavioural choices. By 2028, Amplify Health will have in place one of Asia’s strongest health-tech and AI capabilities; a comprehensive, integrated health technology stack supported by precision insights derived from proprietary data pools.

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