Job Description Summary ‎ Regional Director of Healthcare Operations Location: Indiana Market (Indianapolis, South Bend, West Lafayette Region) Job Type: Full-Time Salary: $81,492 - $122,238 annually Lead the Future of Value-Based Primary Care Millennium Healthcare Management is seeking an experienced healthcare operations leader to oversee multiple value-based primary care practices across Indiana. This highly visible leadership role offers the opportunity to drive operational excellence, improve patient outcomes, lead high-performing teams, and influence strategic growth throughout the region. The Regional Director of Healthcare Operations is responsible for the operational, clinical, and financial performance of a portfolio of primary care practices. This leader will partner closely with providers, practice administrators, regional leadership, and corporate teams to achieve quality, patient satisfaction, growth, and financial goals while advancing our value-based care strategies. This position carries full regional operational accountability, including practice performance, budget management, staff development, patient experience, quality outcomes, and value-based care initiatives. ‎ How will you make an impact & Requirements ‎ What You'll Do Operational Leadership Provide leadership and oversight for multiple primary care practice locations within the region. Foster strong partnerships with providers, practice leaders, and support staff to ensure alignment and collaboration. Lead execution of operational strategies that support quality care, patient access, growth, and financial performance. Conduct regular practice visits and leadership meetings to ensure consistency, accountability, and engagement. Drive continuous improvement initiatives that enhance efficiency, patient experience, and operational effectiveness. Value-Based Care Performance Lead implementation and optimization of value-based care initiatives across all assigned practices. Analyze clinical and operational performance data to identify opportunities for improvement. Monitor and improve key performance indicators, including: Quality outcomes Risk adjustment performance Preventive care measures Utilization management Cost of care Patient satisfaction Patient outcomes Collaborate with providers and practice teams to close care gaps and improve overall population health performance. Lead implementation of new contracts, workflows, technologies, and operational initiatives supporting value-based care success. Financial & Strategic Management Maintain responsibility for regional operational and financial performance. Partner with the Regional Vice President and Market President to develop annual goals and strategic priorities. Assist in development and management of regional budgets. Review operational and financial performance metrics to drive informed decision-making. Identify opportunities to improve revenue, reduce operational inefficiencies, and enhance overall practice performance. Team Leadership & Development Lead, mentor, and develop practice administrators and operational leaders. Establish clear performance expectations and accountability standards. Conduct performance reviews, coaching conversations, and professional development planning. Build a culture focused on patient-centered care, teamwork, accountability, and continuous improvement. Address employee performance concerns in a consistent, fair, and timely manner. Compliance & Quality Ensure compliance with all applicable healthcare regulations, company policies, and industry standards. Support quality improvement initiatives and regulatory readiness efforts. Promote adherence to best practices in patient care, operations, and safety. What We're Looking For Required Qualifications Bachelor's degree in Healthcare Administration, Business Management, Life Sciences, or a related field. Minimum of 5 years of healthcare operations experience. Minimum of 5 years of leadership experience managing teams and operational performance. Experience overseeing multiple locations, departments, or service lines. Strong understanding of healthcare operations, financial management, and performance improvement. Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word. Exceptional communication, relationship-building, and leadership skills. Ability to thrive in a fast-paced, highly collaborative environment. Preferred Qualifications Master's degree in Healthcare Administration (MHA), Business Administration (MBA), or related field. Experience in value-based care, population health, Medicare Advantage, accountable care organizations (ACO), or risk-based reimbursement models. Experience managing provider relationships and clinical operations. Knowledge of quality programs including HEDIS, Stars, risk adjustment, and care gap closure initiatives. Experience with healthcare analytics and performance management. Travel Requirements This position supports practices throughout the Indiana market, including: Indianapolis South Bend West Lafayette Regular regional travel is required to support practice operations, leadership engagement, and performance initiatives. Why Join Millennium Healthcare Management? At Millennium Healthcare Management, you'll have the opportunity to make a meaningful impact on patient care while helping shape the future of value-based healthcare delivery. We are committed to supporting our leaders with the tools, resources, and collaboration needed to drive innovation, operational excellence, and outstanding clinical outcomes. Actual compensation will be based on experience, qualifications, skills, geographic location, and internal equity considerations. Benefits Include 401(k) 401(k) Company Match Medical Insurance Dental Insurance Vision Insurance Health Savings Account (HSA) Flexible Spending Account (FSA) Life Insurance Paid Time Off Employee Assistance Program Professional Development Assistance Flexible Scheduling Opportunities Employee Discount Programs #MPMPG ‎ Compensation Range: $81,492.00 to $122,238.00 The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs. Beware of fraudulent job postings: While Mosaic Health job advertisements may be found on many sites, our current openings page and its associated Workday account are the only places we accept applications for open roles. If you suspect a job post is fraudulent, please let us know at [email protected]. Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. Learn More about Mosaic Health Learn More about Millennium Physician Group Learn More about CareMore Health Learn More about Castlight Health Learn More about Vera Whole Health

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