All jobs
Facility: West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807 Department: 1733 Consumer Experience Scheduled Weekly Hours: 40 Hours: Hours can vary from 8:00 AM - 6:30 PM depending on work shift. Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025). Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | CoxHealth Hours can vary from 8:00 AM - 6:30 PM depending on work shift. Job Description: The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A Looking for Physician Opportunities? Please follow this link. Are you ready to make a meaningful impact in your community? At CoxHealth, we don’t just provide medical services; we've created an atmosphere where innovation, collaboration, values, and excellence come together to transform lives. Whether you desire to work in a clinical or non-clinical capacity, CoxHealth has the perfect position for you! CoxHealth is the region’s employer of choice because we keep our mission, vision, and values in mind with every decision for our employees and our patients. OUR MISSION To improve the health of the communities we serve. OUR VISION To be the best for those who need us. OUR VALUES Safety, compassion, respect, and integrity. Join our Talent Network and our recruitment team will get in touch if there's a role that seems like a good match. CoxHealth is the area leader in health care and community involvement, with six hospitals, more than 80 clinics, five ERs and more than 14,000 employees throughout southwest Missouri. We offer a wide range of treatments and services to help with whatever health needs you might have. Whether you're about to become a parent, have an illness or need medical information, we’re here for you. And if your goal is to live a healthy, balanced life with the best tools available, we can help with that, too. We know that your health and the health of your loved ones are some of the most personal, important parts of your life. That's why we keep our Mission, Vision and Values at the center of everything we do, every day. Thank you for choosing CoxHealth. Details Details Details 
Details
DetailsDetails 
DetailsDetails 
Details
Coxhealth
West Campus (Chase), United States of America
Contact Center Specialist II - Full-Time.
FULL TIMEREMOTEPRODUCT
more at Coxhealth.
24 Oct, 2026
Coxhealth
Registered Nurse - Radiology Care Unit - Full Time Day Shift
- Full time
Springfield, MO
Full time
24 Oct, 2026
Coxhealth
CT-Xray Technologist - North Diagnostic Radiology - Varied PRN Shifts
Springfield, MO
Salary not listed
24 Oct, 2026
Coxhealth
CRNA
Branson, MO
Salary not listed
similar roles.
6 Oct, 2022
Ambrosys
Member of Technical Staff
- Full time
- Hybrid
- Product
Potsdam (hybrid)
Hybrid
25 Oct, 2026
Cornerstone Building Brands
Industrial Maintenance Technician Rotational Shift
- Full time
- Product
$22–34/hr
Saint Marys, us
25 Oct, 2026
Cornerstone Building Brands
Welder 1st Shift
- Full time
- Product
$19–21/hr
Oak Grove, us
22 Oct, 2026
Medtronic
Senior Product Analyst (Digital Solutions)
- Senior level
- Remote
- Product
BRA-SP Sao Paulo Brooklin, Brazil
Remote
22 Oct, 2026
Medtronic
Quality Program Manager
- Remote
- Product
ISR-M Kefar Sava, Israel
Remote
13 Oct, 2026
The Recovery Village
Medical Director - Addiction Medicine / Psychiatry
- Full time
- Leadership
- Product
Indianapolis +2
Full time