Employment Details
• Job Type: Full-time, Temporary Contract.
• Duration: 3 Months (Potential extension up to 6 months total).
• Commitment: Full contract completion is mandatory, no leaves during the contract period
We are seeking a detail-oriented and committed Warranty Executive to join our automotive aftersales team. This is a temporary position for an initial duration of 3 months, with the possibility of a 3-month extension based on performance and business needs. We require a dedicated professional who is fully committed to completing the entire contract duration.
Requirements
- Claim Processing: Review, validate, and submit automotive warranty claims accurately.
- Data Management: Maintain comprehensive warranty records and documentation.
- Compliance Control: Ensure all claims align with manufacturer policies and guidelines.
- Dispute Resolution: Reconcile rejected claims and handle manufacturer queries efficiently.
- Report Generation: Utilize Excel to track claim statuses and compile financial reports.
- Cross-Team Collaboration: Work closely with workshop technicians and service advisors.
Required Qualifications
- Education: University graduate degree in any discipline.
- Experience: Prior experience in automotive aftersales service operations.
- Industry Knowledge: Solid understanding of automotive technical terms and warranty processes.
- Software Skills: Advanced proficiency in MS Office, specifically high comfort with MS Excel.
- Language Proficiency: Fluent in written and spoken English.
- Communication: Exceptional communication and interpersonal skills.