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GMG MASS logo

G MASS

London

Senior Business Analyst - Underwriting Workbench.

CONTRACTSENIOR LEVEL

We are seeking an experienced Senior Business Analyst to support the same underwriting workbench implementation from a business and process perspective, ensuring that requirements accurately reflect operational underwriting needs and standard business practice.

Key Focus Areas:

  • Requirements gathering and elicitation across underwriting stakeholders
  • Business process mapping and process improvement
  • Production of standard Business Analysis deliverables and documentation
  • Definition and documentation of Target Operating Models to ensure underwriting and operations teams' needs are reflected in the new solution
  • Support for the testing function, including responding to testing queries raised by technical and business teams

Key Deliverables:

  • Business requirements documents and process maps
  • Workshop facilitation outputs and stakeholder sign-off records
  • User stories and standard supporting BA artefacts
  • Ongoing input into requirements traceability and project documentation
  • Maintenance of Azure DevOps user stories and acceptance criteria, acting as stakeholder point of contact for verification
  • Input into the BA delivery plan, ensuring alignment with agreed timelines and quality expectations
  • Growing working knowledge of the client's underwriting systems to support end-user training, enhancements and stakeholder queries

Requirements

  • Proven track record as a Senior Business Analyst on insurance or underwriting-related change programmes, ideally within Lloyd's / London Market.
  • Strong generalist BA skillset: stakeholder workshops, requirements elicitation, process mapping, and translation of business needs into clear documentation.
  • Comfortable working to a broad, generalist scope — this engagement is a relatively general statement of work, and candidates should expect the requirements and deliverables to be familiar territory for an experienced Senior BA.
  • Confident engaging directly with business stakeholders and able to work independently within a wider project team.
  • Experience partnering with Product Owners, business stakeholders and external delivery vendors as part of a wider project team.

Benefits

Length: Initial 12 month contract

Pay
Not stated
Where
London · England · United Kingdom
Work
Not stated
Type
Contract
Posted
11 Sep, 2026
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