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Peopleplus

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SCB Tribe - UX Designer.

DESIGN
สมัครโปรดคลิกที่ปุ่ม "Apply" If you are an active SCB employee, please apply through Workday by searching "Find Jobs". If this is your first time applying you will need to create a candidate account when you click on apply. Job Description Conduct user research, stakeholder interviews, contextual inquiries and competitor analysis to uncover pains, needs and business constraints (customers, staff, collectors). Design E2E customer, staff and collector journeys for debt collection and related banking processes; map touchpoints, moments of truth, and handoffs across channels. Create wireframes, high‑fidelity mockups, interaction flows, prototypes and design specs that are usable, accessible and aligned with brand guidelines. Partner with Data and Analytics to use metrics, qualitative feedback and A/B test results to validate designs and iterate. Work closely with Product Owners, BAs, Engineers, QA and Change Management to translate UX into user stories, acceptance criteria and implementation-ready designs. Plan and run usability tests, pilot sessions and UAT support; synthesize findings and drive actionable improvements. Contribute to and maintain design system components, pattern libraries and UI guidelines ensuring consistency and scalability. Ensure designs meet accessibility standards and regulatory/security requirements relevant to banking and collections. Job Qualifications : Experience 3–6+ years UX/UI experience; demonstrated work on banking, financial services, digital banking or debt collection products preferred. Strong showing end‑to‑end design work: journey maps, wireframes, prototypes, usability testing and measurable outcomes. Proficient with design & prototyping tools, research tools, and collaboration platforms. Strong communication, facilitation and stakeholder management; ability to present design rationale to non‑designers. Agile mindset, collaborative, resilient, and able to operate in fast‑paced environments. Ability to work effectively in Agile environments, facilitating requirement discussions and collaborating with cross-functional teams to deliver business value and continuous improvements. We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us. As Thailand’s first bank, Siam Commercial Bank firmly grows and want to be “The Most Admired Bank” in Thai people’s heart. Our secret that always hold customers’ heart with us as are the best service from our staff and continually product inventions to serve all type of our customers. Thanks to the talent that comes and stays with us, we continue to dominate the kingdom’s banking industry through innovative products and services. That’s why we are always on a lookout for driven, responsible and enthusiastic people to join our team. ในฐานะธนาคารแห่งแรกของประเทศไทย ธนาคารไทยพาณิชย์ภาคภูมิใจอย่างยิ่งที่เราเติบโตอย่างแข็งแกร่งผ่านกาลเวลาเพื่อเป็น “ธนาคารที่ดีที่สุด” ในหัวใจของคนไทย วันนี้หนึ่งในเคล็ดลับความสำเร็จของไทยพาณิชย์ที่ถือครองใจลูกค้าเสมอมาคือ ความสามารถในการสร้างสรรค์นวัตกรรมการเงินและการธนาคารใหม่ ๆ อย่างไม่หยุดยั้ง ซึ่งล้วนแล้วแต่เป็นผลจากการมีทีมผู้บริหารและพนักงานที่เปี่ยมศักยภาพและมุ่งมั่นในการสร้างสรรค์ “สิ่งที่ดีที่สุด” ให้กับลูกค้าเสมอ และแน่นอนว่า หนึ่งในพันธกิจของเราคือ การเฟ้นหาคนรุ่นใหม่ศักยภาพ สูงมีความรับผิดชอบ และกระตือรือร้น มาช่วยเติมเต็มเป้าหมาย และเปลี่ยน “ความฝัน” ต่างๆ ให้กลายเป็น “ความจริง” To return to the main Job Search page, click here or on the SCB logo at the top left of the screen.
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Posted
28 Sep, 2026
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