Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The Client Service Adviser will be responsible for ensuring the services we provide to our new and existing customers is first class. Dealing with queries relating to account management, billing inquiries, disputes, service or data requests, suggestions and complaints. What You'll Do Responsible for providing support and issue resolution to clients/customers and partners. Managing your workload queue and prioritising based on business requirement and direction. Ensure work is completed within the required timeframes and maintain call production and quality levels. Perform all processes and procedures in line with documentation Seek efficiency opportunities and participate in planning and discussions to continually improve service. Solicit and provide feedback for their own development What experience you need Experience in customer service environment The ability to communicate effectively and build positive relationships Be proactive and deliver exceptional customer experience Ability to problem solve and make decisions Maintain attention to detail whilst working under pressure Demonstrate determination to succeed and achieve great results Good computer skills able to use MS Office word, Excel and ideally G Suite Remains calm and focused under pressure What could set you apart Experience within a regulated environment Excellent communication skills both written and oral Proven ability in multitasking, exceptional organisational and time management skills Ability to use own initiative and flexibility in all aspects of working life Highly motivated, eagerness to learn with an ability to work within a like minded driven team Professional attitude under all circumstances with a high commitment to delivering a superior customer service experience Displays empathy, patience and self-discipline Remains calm and focused under pressure Logical thinker with focus on attention to detail We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday), paired with Friday Flexibility to wrap up your week remotely. The Perks of being a Equifax Employee? We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more! We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Primary Location: GBR-Leeds-6-Wellington Function: Function - Customer Service Schedule: Full time At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. For US Applicants If you'd like more information on your EEO rights under the law, please view our EEO is the Law Declarations, and Nondiscrimination Provision. If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to [email protected]. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. Equifax participates in E-Verify and Right to Work (English and Spanish).

Client Service Advisor.

more at Equifax.

Software Engineer - Career

Customer Service Representative

Government Solutions Account Executive

similar roles.

School of RUSH Course

Hair Salon Manager - York

Thorlabs UK is looking to employ YOU - submit your interest

Thin Film Coating Technician II