Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Equifax is looking for a Sales Support Consultant to join our Mortgage team. This is a problem solving role, providing point support from pre-sales through post-sales deployment, including sales information management, contracting, account set-up, onboarding, billing, and reporting. What you will do Scale customer engagement of sales team Maximize sales resources’ selling time by taking on back-office tasks Connect with and coordinate internal resources to streamline contract-to-boarding processes Support issue resolution around billing and general customer service Assist with inquiries regarding billing, pricing, contracts, reporting and research Perform sales administrative tasks (revenue tracking, etc.) Review and monitor sales leads Proactively collaborate with clients to research, implement, and monitor programs that support applications and business goals to ensure a positive relationship Conduct research to communicate findings/solutions to assist the account team with maintaining and expanding strategic client base and revenue Maintain tools to support the sales teams Generate client reporting and dashboards Support efforts to address past due invoices and customer service issues, execute work orders, and ensure appropriate filing of contracts with legal Coordinate with Customer Success Managers to support customer training Guide sales in entering accurate forecasts in CRM tool, generate forecast reports and weekly-monthly reports Analyze sales performance records, interpret results and present We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday), paired with Friday Flexibility to wrap up your week remotely. What experience you need Minimum 3 years of sales support and/or customer service experience Bachelor's degree or equivalent related experience Tech or software, platform skills (Gainsight, Salesforce, etc.) What could set you apart Proven ability to manage and execute multiple tasks and/or projects successfully Intellectual curiosity and insights driven nature Delivers results and plays to win Drives excellent execution Has a sense of urgency, agility, and grit Leads with integrity, and be personally accountable Exceeds customers’ expectations every day Works together as one aligned global team (#OneEquifax) Takes initiative to develop yourself and help others grow Values diversity of experience and thought We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Primary Location: USA-Atlanta JV White USA-St. Louis-Clayton Function: Function - Sales Support Schedule: Full time At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. For US Applicants If you'd like more information on your EEO rights under the law, please view our EEO is the Law Declarations, and Nondiscrimination Provision. If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to [email protected]. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. Equifax participates in E-Verify and Right to Work (English and Spanish).

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