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Equifax

BRA-Barueri-Remote, Brazil

Customer Success Manager II.

REMOTESALES & MARKETING
Sobre a Vaga • Função de vendas baseada em relacionamentos, responsável por otimizar o ciclo de vida da experiência do cliente dentro de um conjunto designado de clientes estratégicos e complexos, para garantir que eles alcancem resultados bem-sucedidos em seus compromissos com a EFX • Como consultor de confiança, facilitar a gestão do programa de implementação pós-venda, estabelecendo critérios de sucesso de implementação e implantação e ajudando os clientes a desenvolver um plano para atingir esses objetivos e realizar as expectativas máximas de valor da solução. • Avaliar a saúde do cliente, impulsionando a adoção, monitorando o uso da solução, impulsionando a resolução de problemas relatados e sendo a voz do cliente para futuros planos de desenvolvimento de produtos • Atuar como elo de ligação entre as equipas internas e o cliente ao longo da jornada do cliente, garantindo que as necessidades sejam atendidas e os pontos fracos eliminados, levando à retenção e renovação de contas • Forneça insights de negócios por meio de interação regular e profundo conhecimento do cliente e dos negócios da EFX, ao mesmo tempo em que educa os clientes sobre o valor comercial das soluções, o relacionamento e a aplicação das melhores práticas do setor • Atue como um único ponto de contato para contas identificadas da Equifax, normalmente contas grandes ou importantes. • Estabeleça relacionamentos de alto nível, ofereça ideias criativas que permitirão ao cliente aproveitar todos os produtos oferecidos pela Equifax e aumentar a receita existente anualmente. Requisitos necessários: • Requer profundidade e/ou amplitude de conhecimentos especializados para operar de forma independente e fornecer liderança informal a outros; • Habilidades sofisticadas de pensamento crítico, liderando outros para resolver problemas complexos e adota uma perspectiva ampla para identificar soluções inovadoras. ATENÇÃO! Para essa vaga, o modelo de trabalho é híbrido, sendo necessário ter fácil acesso para atuar em nosso escritório que está localizado em Barueri/SP. Primary Location: BRA-Barueri-Remote Function: Function - Sales and Account Management Schedule: Full time At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. For US Applicants If you'd like more information on your EEO rights under the law, please view our EEO is the Law Declarations, and Nondiscrimination Provision. If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to [email protected]. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. Equifax participates in E-Verify and Right to Work (English and Spanish).
Pay
Not stated
Where
BRA-Barueri-Remote, Brazil
Work
Remote
Type
Not stated
Posted
13 Aug, 2026
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