Key Responsibilities
- Review new deal submissions for completeness (applications, bank statements, IDs, voided checks, etc.)
- Communicate with ISOs, brokers, and merchants to collect missing documents and clarify information
- Organize files and prepare them for underwriting review
- Verify merchant and owner information, including business details, ownership, and bank account data
- Prepare, send, and track contracts and e-signatures
- Complete pre-funding checklists and coordinate with the funding team
- Update deal statuses and notes accurately in the CRM/loan management system
- Follow compliance procedures, including document verification and fraud-prevention protocols
- Meet daily and weekly processing targets while maintaining a high level of accuracy
Requirements
Requirements
- 1+ year of experience as a processor in MCA, small business lending, or alternative finance
- Working knowledge of MCA deal structures and terminology (factor rates, holdbacks, ACH/split funding, stacking, etc.)
- Ability to read and review business bank statements
- Strong attention to detail and organizational skills
- Clear, professional written and verbal communication
- Comfortable managing multiple deals at once in a fast-paced environment
- Proficiency with Microsoft Office/Google Workspace and e-signature tools
Nice to Have
- Experience with an MCA CRM or LMS (e.g., Salesforce, Centrex, Pipeline, Fusion CRM)
- Familiarity with UCC filings and basic fraud-detection practices
- Experience working directly with ISOs/brokers
Benefits
What We Offer
- Competitive salary [and performance bonuses]
- [Health, dental, and vision insurance]
- [401(k) / retirement plan]
- [Paid time off and paid holidays]
- Training and clear opportunities to grow into Senior Processor, Underwriting, or Funding roles
- A supportive team in a growing industry