Walk In Interviews Welcome Weekdays 10-4
1775 BELLEFONTAINE ST, Wapakoneta OH
As a Shift Lead at Miss J Diner, you will be responsible for overseeing daily operations during your assigned shifts. You will lead a team of service staff to deliver exceptional customer experiences, maintain high standards of quality, and ensure smooth and efficient cafe operations.
Key Responsibilities:
- Supervise and support cafe staff during assigned shifts.
- Open or close the cafe following standard operating procedures.
- Ensure excellent customer service and promptly resolve any guest issues.
- Monitor inventory levels and assist with stock management.
- Handle cash, POS transactions, and daily reconciliations.
- Maintain cleanliness and organization in the cafe according to health and safety standards.
- Train and mentor new team members as needed.
- Communicate with management about staff performance, inventory needs, and customer feedback.
- Ensure timely preparation and quality control of food and beverages.
Qualifications:
- Previous experience in a cafe, restaurant, or hospitality setting (supervisory experience preferred).
- Excellent leadership, communication, and organizational skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving abilities and a proactive mindset.
- Flexibility to work mornings, evenings, weekends, and holidays as needed.
- Food Safety and/or Barista certification is a plus.
Benefits
Weekly pay.
Opportunities for growth and advancement.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Paid Time Off (Vacation & sick pay)