What You Can Expect: Manage Ocean Freight shipments end-to-end, ensuring smooth and timely execution from booking to final delivery Coordinate with customers, carriers, transport providers and internal teams throughout the shipment process Prepare and manage transport documentation, ensuring accuracy and timely processing Provide proactive customer updates and ensure a high level of customer service Monitor shipment milestones and quickly resolve delays, operational issues and exceptions Support claim handling and issue resolution when required Ensure accurate shipment and file information in our systems and support the invoicing and file-closing process Collaborate with Pricing, Booking and Sales teams to ensure efficient workflows and a positive customer experience What You Bring: 10-month fixed-term contract, with the possibility of transitioning to a permanent position based on individual performance and business needs. Experience in ocean freight forwarding operations, preferably within FCL and/or LCL handling. Strong understanding of operational freight forwarding processes and shipment coordination. Customer-oriented mindset with strong communication skills. Ability to work in a fast-paced operational environment. Proficiency in Croatian, English and another language. Welcome to Rhenus, where our journey of growth connects with yours. We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. We are on the fast track, ready to unlock untapped potential. At Rhenus, we stand as one global team that thrives on collaboration. Because everyone contributes to our success, we value every voice and embrace every idea. Together, we shape the future of logistics and beyond. Empowered by you. As a logistics service provider, we are the value-added partner for customers all over the world. We analyse highly complex processes along the supply chain and optimise them through individual solutions for procurement, production and distribution. Whatever our customers want to achieve – we stand by their side and pave the way. In our decentrally organised business units, we provide future-orientated services for the logistics of tomorrow. If you have technical problems with your applicant account or if you do wish to withdraw your data, please do not hesitate to contact us via [email protected]

Jr Ocean Freight Forwarder - Rijeka.

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