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We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. About ITL Group ITL Group is a hospitality company rooted in chef-driven concepts, thoughtful beverage programs, and genuine guest connection. Our restaurants combine culinary excellence with polished, welcoming service to create memorable dining experiences. Founded in the Town at Trilith, ITL Group operates within a creative, community-focused environment adjacent to Trilith Studios. ITL Group is committed to professionalism, accountability, inclusion, and continuous improvement across all operations. Position: Server Assistant Location: Epicurean Hotel, Atlanta, GA Reports to: Chef de Cuisine Status: Non-Exempt Job Summary The Server Assistant at plays an important role in delivering a seamless and high-quality dining experience. Working closely with servers, culinary staff, and restaurant management, the Server Assistant supports the service team by maintaining cleanliness, organization, and proper service flow throughout the dining area. The Server Assistant assists with table maintenance, guest service, stocking, restaurant setup and breakdown, and coordination between the front and back of house. This position is ideal for an individual who demonstrates strong attention to detail, a positive attitude, professionalism, and a passion for hospitality and elevated dining experiences. Core Responsibilities Support servers by clearing, cleaning, and resetting tables efficiently between courses and after guest departure. Greet guests with a welcoming and professional attitude. Provide water service and replenish bread and other table necessities. Communicate with guests and assist in ensuring their needs are met promptly. Maintain cleanliness and organization throughout the dining room. Clear plates, glassware, and utensils from tables as needed. Wipe down tables and chairs and sweep floors as necessary. Maintain clean and organized service stations. Stock service areas with silverware, glassware, plates, napkins, condiments, and other required supplies. Work closely with kitchen staff to support the timely delivery of food to guests. Coordinate with servers to ensure food is delivered to the correct table and that special requests are communicated appropriately. Assist with restaurant setup prior to service, including arranging tables, preparing side stations, and ensuring guest areas are ready for service. Assist with post-service breakdown, cleaning, stocking, and organization. Follow all restaurant health, safety, sanitation, and food-handling standards. Demonstrate positive teamwork and communicate effectively with servers, chefs, managers, and other restaurant staff. Maintain a professional appearance and demeanor while representing the restaurant. Adhere to all company policies, procedures, and service standards. Assist in other areas of restaurant service as directed by management. Work efficiently in a fast-paced environment while maintaining high standards of guest service. Qualification Standards Education and Experience High school diploma or equivalent preferred. Previous restaurant or hospitality experience is advantageous but not required. Previous experience in a similar server assistant, busser, food runner, or restaurant support role is a plus. Experience in a fine dining, luxury hotel, or upscale restaurant environment is preferred. Strong customer service and communication skills. Professional and positive demeanor. Ability to work effectively in a fast-paced environment. Strong attention to detail and organization. Ability to take direction and work effectively as part of a team. Ability to use technology, including tablets and other service-related devices. Reliable transportation required. Open availability, including nights, weekends, and holidays, is required. Physical Demands Ability to sit or stand for extended periods of time. Ability to walk and move throughout the restaurant for extended periods. Ability to bend, stoop, reach, push, and pull as required. Ability to lift and pull up to 50 lbs. Ability to communicate clearly. Corrected vision to normal range. Ability to work long hours as needed. Ability to travel occasionally for meetings or company-related activities. Ability to safely transport oneself to and from work. Mental Demands Makes sound judgments quickly. Ability to work on multiple tasks while making appropriate progress toward deadlines. Ability to work independently, take direction, and provide direction when appropriate. Ability to work effectively with differing personalities within the property, company, and community. Maintains the highest degree of confidentiality. Ability to work effectively in stressful, high-pressure situations. Ability to effectively handle workplace challenges by anticipating, preventing, identifying, and solving problems as necessary. Demonstrates flexibility and adaptability in a fast-paced hospitality environment. Maintains a positive and professional attitude while delivering exceptional guest service. Mainsail Lodging & Development Core Values We respect individuals while celebrating the rich dimensions of diversity in others. We believe in the importance of the entrepreneurial spirit and making things happen through proactive behavior. We require honesty and integrity in everything we do. We live up to commitments and are first to follow up with our clients and suppliers. Work is an important part of life and should be fun. We carry an ownership mentality and conserve the company’s resources with the same vigilance we would use to guard and conserve our own personal resources. We feel a sense of urgency on all matters related to our clients, investors, guests, and residents. We understand that achieving customer satisfaction is not enough. To be truly successful, we must strive for customer loyalty by delighting them. Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project. Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean. Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon. Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida. A bright future with stellar benefits awaits! We have a comprehensive and competitive benefits program: Medical, Dental & Vision HSA & Flexible Spending Account Basic Life & Disability Plan 401(k) Retirement Plan Paid Time Off & Volunteer Time Off Holiday Pay & Bereavement Leave Growth & Development Opportunities Tuition Reimbursement Employee Assistance Program Travel Discounts for hotel team members through Marriott Explore Program FREE meal (full-service hotel team members only) 
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