Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Be the heartbeat behind exceptional guest service! As a Hotel Dispatcher, you'll coordinate daily operations, connect guests with the services they need, and keep our Bell Desk team moving seamlessly. Your attention to detail, communication skills, and commitment to service will help create memorable experiences from arrival to departure. By understanding their unique stories and needs, you will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us! THE STARTING RATE: $22.2793 / Per Hour + Service Commissions THE DAY-TO-DAY: Provide refined luxury service to ensure guest satisfaction Answer Bell Desk phones and assist guests with requests and inquiries Own guest requests and complaints by resolving issues promptly and following up to ensure satisfaction Dispatch Bell Attendants efficiently for guest luggage handling during check-in, check-out, and other service requests Record guest service requests, time stamp service cards, and place them in rotation for the next available Bell Attendant Maintain positive guest relations by providing accurate information about hotel services, amenities, local attractions, and transfer calls to the appropriate departments as needed Coordinate convention group arrivals and departures by completing paperwork, scheduling bag pull times, and communicating with tour leaders regarding bus schedules and room changes Organize incoming and outgoing guest laundry by verifying guest names, room numbers, item counts, and room changes THE IDEAL CANDIDATE: Must be 18 years of age or older High school diploma, GED or equivalent Six (6) months of prior relevant guest services experience, preferably in a similar resort setting Six (6) months of prior relevant experience handling multiple phone lines Front Services and/or dispatcher experience preferred Experience in a AAA 5 Diamond, Mobil 5 Star, or Forbes hotel/resort setting Must be able to work various shifts, including weekends and all holidays THE PERKS & BENEFITS: Free meals in our Aria employee dining room Free parking on and off-shift at all MGM Resorts properties Professional and personal development opportunities through employee programs and network groups Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15408 Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [email protected] We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.

Hotel Dispatcher - Front Services - Aria.

more at Mgmresorts.

Sr. Manager, Enterprise Analytics

Digital Marketing & Customer Analytics Manager

Poker Dealer - Borgata

similar roles.

Supply Chain Analyst

Service Centre and Repair Technician II