Responsibilities include, but are not limited to, the following:
- Work with tools such as ServiceNow and Azure DevOps. Work on Azure DevOps stories aligned to features, communication of new capabilities/process updates to customers to increase enterprise adoption
- Focus on implementing tools/processes to build a robust platform for use by all IT customer teams and guiding development and documenting standards for use by the organization
- The role requires that the individual be a consensus builder that works to align systems engineering strategy and design with architectural guidelines, application strategy and business goals
- Continuous Integration and Continuous Delivery (CI/CD) lifecycle management, and creation/updates to test automation framework for the key Human Resources Service Delivery (HRSD) processes and APIs interfacing with ServiceNow Platform
Knowledge, Skills, and Experience:
- Bachelor's degree holding in information technology, computer science, engineering, or other related fields.
- Understands ServiceNow and HRSD processes. Background in other ServiceNow modules such as CMDB and ITSM would be an advantage.
- Flow Designer, Automated Test Framework (ATF), Catalog Development/Deployment End-End
- API testing, deployment, and integration
- Azure fundamentals, Azure DevOps
- Experience coordinating with multiple product teams.
- Communication across multiple end users/stakeholders, team player