Responsibilities:
- Senior Network Engineer responsible for designing, implementing, monitoring and managing the network infra. The role can include designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary, supports BAU and projects.
- Minimum 10 years practical experience in end to end management and execution of network project infrastructure deployment involving migration of application.
- Designing and implementing new network solutions and/or improving the efficiency of current networks
- Installing, configuring and supporting network equipment including Infoblox DDI (DNS, DHCP, IPAM), routers, switches.
- Knowledge in automation scripting, implementation through automation.
- Proven track record working with multinational teams.
- Demonstrated ability in handling complex, technical issues and providing timely solutions.
- Strong ability to interact, communicate, and influence vertically and laterally
- Ability to anticipate risks and successfully develop and drive mitigation plans
- Excellent analytical and problem solving skills
- Must be comfortable in delivering messages across a wide spectrum of individuals
- Ability to navigate in complex and changing environment
- Proficient in Microsoft Project and Office (Outlook, Word, Excel, PowerPoint, Visio)
- Manage excellence in Incident / Problem / Change Management of SCB Global WAN/LAN & Security Infrastructure
- Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support
- Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements
- Support system audits when asked and ensure all holes and vulnerabilities are closed in and the sign-off.
- Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability.
- Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents.
- Demonstrates continuous effort for identifying problematic areas and providing permanent fixes.
- Communicating and interacting with clients for providing expert advice.
- Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects.
- Provide technical direction for systems migration and integration.
- Meeting and exceeding defined service level metrics on timeliness and accuracy.
- Work as a global team to manage the operations of multiple customers with multiple shift operations.
- Focus on maximizing customer experience while optimizing costs
Additional Details:
- Work Set-up: 1-2x WFH | 3-4x RTO - Makati
- Shift Schedule: Morning / Mid-shift