Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
Role Overview
The Director of Data Platforms & Intelligence is one of the most strategically significant leadership hires at webook.
This role owns and integrates:
- Data Platforms
- Analytics & Insights
- AI Enablement
- Intelligence Products
- Commercial Data Monetisation
- Operational & Executive Decision Intelligence
This leader transforms webook’s data into a revenue-driving, intelligence-generating engine.
What You’ll Own
Data Platform Strategy & Architecture
- Own the end-to-end data platform strategy aligned with product, engineering, and commercial goals
- Architect scalable batch + streaming pipelines, real-time analytics, ML enablement, and multi-tenant access
- Build on GCP (BigQuery / ClickHouse, Airflow, DBT, ML Ops)
- Ensure resilience during extreme traffic spikes and major events
Data Reliability & Observability
- Implement full data observability (freshness, anomalies, schema drift, SLAs/SLOs)
- Treat data incidents with production-level severity
- Deliver trusted, always-on data for real-time ops and BI
Business Intelligence & Decision Intelligence
- Lead executive dashboards, KPI frameworks, forecasting, and operational metrics
- Enable self-service analytics with governed semantic layers
- Partner with Product, Marketing, Commercial, and Operations on proactive insights
Partner & Promoter Intelligence (Core 2026 Monetisation)
- Design and own data-as-a-product roadmap
- Build promoter dashboards covering live entry & capacity, forecasting, demand analysis, audience insights, market benchmarks, and queue & throughput intelligence
- Work with Commercial on pricing, packaging, and go-to-market
AI Enablement & Predictive Intelligence
- Build data foundations for AI and ML models
- Support recommendation systems, conversational UX, forecasting, and anomaly detection
- Operationalise models with monitoring and retraining
Governance, Security & Compliance
- Define policies for data access, retention, and protection
- Ensure PDPL & GDPR compliance in partnership with CISO & DPO
Leadership & Organisation Building
- Lead Data Engineering, Analytics, BI, and Data Operations teams
- Define org structure, hiring plans, and career ladders
- Act as a core member of the Technology Leadership Team
Requirements
Essential
- 15+ years in data engineering, analytics, BI, architecture, or data leadership
- Proven experience building enterprise-grade data platforms
- Experience commercialising external data or intelligence products
- Deep knowledge of modern stacks (GCP, BigQuery/Snowflake/ClickHouse, streaming, BI tools)
- Strong AI, ML Ops, KPI, and executive reporting expertise
- Strong understanding of PDPL/GDPR
- Excellent executive communication and influence
Nice to Have
- Experience in ticketing, events, travel, marketplaces, or entertainment tech
- Experience with multi-tenant data products
- Experience delivering market intelligence to enterprise clients
Why Join webook?
- Own one of the most strategic data roles in the region
- Build intelligence products with direct revenue impact
- Shape AI-driven decision-making at scale
- Work at the intersection of technology, data, and live experiences