Job Overview
Virtual Teammate is building the most capable AI-enabled healthcare virtual workforce in the market. Our Healthcare Billers are the revenue cycle backbone for SMB medical and dental clinics, PE-backed specialty groups, and surgical centers across the US. You will handle claim submission, denial management, A/R follow-up, and patient collections — fully supported by an AI agent that handles up to 55% of routine task volume so you can focus on the work that requires expert judgment.
Key Responsibilities
Submit clean claims across Medicare, Medicaid, and commercial payers with ≥ 95% first-pass rate
Manage denial queues — identify root cause, correct, and resubmit within payer deadlines
Work aged A/R buckets proactively; keep A/R over 90 days below 15% of total A/R
Perform patient collections and balance follow-ups with professionalism and HIPAA discipline
Navigate EMR and billing platforms (Athenahealth, eClinicalWorks, Kareo, AdvancedMD, or equivalent)
Collaborate with AI agent tools for claim prep, A/R aging analysis, and error-flag detection
Deliver weekly billing performance summaries to the client practice manager
Ensure compliance with healthcare regulations and billing standards (e.g., HIPAA, ICD-10, CPT,HCPCS).
Maintain detailed records of billing activities and update patient billing information regularly.
Essential Skills
Strong knowledge of medical billing and coding, including ICD-10, CPT, and HCPCS codes.
Familiarity with medical billing software and Electronic Health Record (EHR) systems.
Excellent attention to detail and the ability to work with a high degree of accuracy.
Strong problem-solving skills for resolving claim issues and payment discrepancies.
Effective communication skills for interacting with insurance companies, healthcare providers, and patients.
Ability to work independently and manage tasks in a remote setting.
Solid understanding of healthcare privacy laws, such as HIPAA.
***Please note that this job post does not guarantee immediate client onboarding. Once you successfully complete the entire recruitment process, your profile will be added to our talent pool. This means your profile will be considered for future client opportunities that match your skills and experience.