About M. O’Brien Plant Hire
M. O’Brien Plant Hire Ltd is a trusted supplier of plant hire and transport solutions, supporting major construction and infrastructure projects. With a modern fleet and a strong commitment to service, safety, and reliability, we play a key role in keeping projects moving.
We are looking for a proactive and organised Hire Controller to join our busy Hire Desk team, supporting the efficient hiring, allocation, and coordination of plant and equipment.
Purpose of the Role
To manage the end-to-end hire process, ensuring plant and equipment are supplied accurately, on time, and in line with customer expectations, while supporting efficient depot operations.
Key Responsibilities
Manage the hiring and off hiring of plant and equipment to customers
Act as a key point of contact for customers, handling enquiries, bookings, and queries
Raise and manage quotes for all customer enquiries, always ensuring accuracy
Coordinate with transport and service teams to ensure smooth delivery, collection, and equipment readiness
Schedule and ensuring correct equipment is allocated to the right job
Maintain accurate live hire and off-hire records, ensuring all documentation is complete and up to date
Process hire-related administration accurately
Monitor plant availability and utilisation, working closely with operations teams
Produce reports on hire performance, revenue, and equipment utilisation
Resolve any hire-related issues quickly and effectively whilst ensuring high levels of customer service
Ensure all activities comply with health & safety and company procedures
What We’re Looking For
Previous experience in a Hire Controller or similar role within plant hire, construction, or logistics
Strong organisational and planning skills, with the ability to manage multiple priorities
Excellent communication and customer service skills
Good understanding of plant and equipment (desirable)
Strong attention to detail and accuracy
Ability to work under pressure in a fast-paced environment
Proficient in hire/operations systems
A proactive, team-focused approach
Personal Attributes
Team player with a positive, can-do attitude
Driven, organised, and solution-focused
Strong attention to detail and commitment to quality
Customer-focused mindset
What We Offer
Competitive salary (DOE)
Opportunity to grow within a well-established and expanding business
Supportive and collaborative team environment
Exposure to major infrastructure and construction projects
Equal Opportunities
M. O’Brien Plant Hire Ltd is an equal opportunities employer. We value diversity and are committed to building an inclusive workforce.