About the Company
Our client is a global technology services organization specializing in software engineering.
Role Overview
The Talent Acquisition & Capacity Management Lead spearheads how the organization sources, selects, and assigns professionals across the global delivery function.
This position aligns external recruiting initiatives with resource allocation and workforce planning, ensuring client requirements are fulfilled by placing optimal expertise precisely when needed.
The successful candidate will bring strong experience in the IT services industry, where hiring decisions, project staffing, employee development, and business performance are closely linked — ensuring the organization has the right skills, in the right roles, at the right time.
Key Responsibilities
Talent Acquisition
Lead the strategy and execution of external recruitment for technical, product, delivery, and leadership roles.
Partner with business and practice leaders to define hiring priorities, assess talent availability, and build pipelines for critical skills.
Improve hiring speed and candidate experience while maintaining high standards of assessment and selection.
Lead and develop a global recruitment team, using data to identify bottlenecks and improve results.
Internal Staffing & Capacity Management
Own the process of matching available employees to open client and internal opportunities, considering skills, experience, readiness, location, and client needs.
Partner with Delivery, Solutioning, and Sales to anticipate upcoming demand, identify capacity gaps, and determine when to redeploy, develop, or hire talent.
Maintain visibility into upcoming assignments, roll-offs, bench capacity, and skills availability.
Support internal mobility by making opportunities visible and helping leaders plan transitions and backfills.
Balance responsiveness to immediate staffing needs with longer-term workforce capability and employee growth.
Business Partnership & Operations
Establish clear decision points and accountability across Talent Acquisition, Staffing, Delivery, Solutioning, and Finance.
Provide reliable reporting on hiring progress, open demand, staffing coverage, capacity, and key risks.
Use workforce data to challenge assumptions, recommend priorities, and support timely business decisions.
Continuously improve the tools and processes that connect demand planning, recruitment, and staffing.
Required Experience & Qualifications
Significant leadership experience in talent acquisition, staffing, resource management, or workforce planning within an IT services, software engineering, or digital product organization.
Strong understanding of technical roles, skill requirements, project-based delivery, and the dynamics of billable capacity.
Proven experience leading teams and influencing senior business stakeholders across multiple functions and geographies.
Ability to translate changing client demand into practical hiring and deployment plans.
Strong analytical judgment, with experience using recruitment and workforce data to guide decisions.
Collaborative leadership style combining operational rigor with a strong focus on candidate and employee experience.