At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world. About the Role Wir bieten Ihnen eine interestante Position, in der Sie Mitglied in einem hoch motivierten und dynamischen Customer Care Team werden und damit einen sehr entscheidenden Beitrag zur direkten Versorgung von Menschen mit Diabetes und zum Unternehmenserfolg leisten. Das Team pflegt einen wertschätzenden Umgang, eine offene Kommunikation und die Haupttätigkeiten sind Telefonie und Schnittstelle zwischen internen Teams im Bereich Order Management. Nach der Einschulungsphase vor Ort, steht ihnen ein flexibles Arbeitsmodell in Aussichten, 40% Office 60% Homeoffice. Ein Tag im Leben: Selbstständige Bearbeitung von eingehenden Anfragen, Telefonaten und Bestellungen. Zb. Prüfung von Lieferstatus und Unterstützung bei der Klärung offener Punkte zu Bestellungen. Erstellung internen Tickets zur Service Verbesserung. Abwicklung von Krankenkassen Abrechnungen und Ablehnungen. Kontinuierliches Monitoring der Produktverfügbarkeit sowie der offenen Rückstände um Therpie Engpässe zu vermeiden. Unterstützung bei komplexen Anfragen und besonderen Kundenanforderungen. Enge Zusammenarbeit mit internen Teams, auch Optimierung und Mitgestaltung von internen Prozessen, zur Steigerung der Teameffizienz. Pflege von Kunden und Auftragsdaten. Unterstützung bei Sonderaufgaben und der Integration von neuen Tools. Erlernen des Schweizer Markt Modells für Aushilfe und Unterstützung im Schweizer Customer Care Team bei operativen Aufgaben. Das ist uns wichtig: Abgeschlossene Berufsausbildung mit kaufmännischer Erfahrung. Sehr gute Deutschkenntnisse sowie gute Englischkenntnisse – mündlich und schriftlich. Guter Umgang mit den gängigen MS-Office Tools und SAP-Produkten. Ausgeprägte Kunden- und Serviceorientierung, Freude am Umgang mit Menschen. Ausgeprägte Kommunikationsstärke und Sozialkompetenz sowie der Wille Herausforderungen gemeinsam als Team zu meistern. Selbstständige und zielorientierte Arbeitsweise sowie Organisationsgeschick. Darüber freuen wir uns: Erfahrung im Customer Service / Kundenbetreuung, gerne im Gesundheitswesen. Idealerweise Basic Kenntnisse in Französisch oder Italienisch. Geduld, auch in schwierigen Situationen und Belastbarkeit bei hohem Anfrageaufkommen. #BetterDaysStartNow Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation MiniMed offers a competitive salary and flexible benefits package At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life. About MiniMed We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it. MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. With a heritage rooted in technology, empathy, and a relentless pursuit of innovation, we’re focused on one thing: making every day a better day for people with diabetes. From our intelligent dosing systems that stay one step ahead to our always-on support when it’s needed most, we’re committed to building a connected system of care that works together and fits into everyday life, so people with diabetes can move through the day with fewer interruptions. Fewer second guesses. And more freedom to live in the moment. We’re here to make better days possible for people with diabetes. Joyful, messy, fully lived days. Days where things feel lighter, easier. For more than four decades, we’ve been driven by this mission, delivering groundbreaking advancements in technology to help people live more fully, freely, and with greater confidence. At MiniMed, diabetes care is personal for us. Many of our employees have a connection to diabetes, whether they're living with it themselves or through family members and friends, and we all show up each day to help make the lives of our coworkers and loved ones easier. Our people-first priority. At MiniMed, we put our customers at the forefront of all we do, and that focus extends to our team as well. We're dedicated to creating a culture of belonging and providing our people with all the career-building resources you might need. Our life-transforming technologies. No matter what your role at our company, you're making a difference in the lives of people with diabetes. Our innovative inventions improve their day-to-day by helping lift the mental load and allowing diabetes to fade into the background, empowering them to live life on their own terms. Our focus on the future. We're chasing the dream of a world where people with diabetes can be free of that never-ending battle of balancing blood sugar. A world where better days are the norm, not the exception. Fresh faces and new viewpoints will help create our cutting-edge solutions and define the next generation of breakthroughs in care, so that a better day can start today. It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here. For updates on job applications, please go to the candidate login page and sign in to check your application status.

Customer Service Representative.

more at Mdtkangaroo.

Customer Service Representative - Afrikaans Speaker

Principal Electrical Engineer

Sr SalesForce Developer, AI Aware (Gong / Clari / Agentforce)

similar roles.

Processing Agent

Packaging Lead - 2nd Shift

Pflegefachkräfte (mehrere Stellen verfügbar) (m/w/d) in Essen – Teilzeit möglich

Altenpflegefachkraft und Gesundheits- und Krankenpfleger/in (m/w/d) in Wuppertal

Police Officer I

Professional Services Consultant