The Role We are looking for a Client Operations Coordinator to join the Global Insurance Programme team on a 12-month fixed-term contract. This role supports the delivery of operational services, reporting, client contractual requirements, governance activities and continuous improvement initiatives across multiple insurance litigation client accounts. You will play a key role in maintaining data accuracy, supporting client reporting, monitoring service performance, and ensuring contractual obligations are delivered effectively. Duration: Fixed Term Contract -12 Months Working Pattern: 2 days working from the office, 3 days remote The Team You will join a collaborative Client Operations team supporting the Global Insurance Programme. Working closely with fee earners, Finance, Business Services and other key stakeholders, the team is responsible for delivering high-quality operational support, performance reporting, contractual compliance, billing processes, and continuous improvement initiatives that enhance the client experience. Essential Skills & Experience Experience of client data management and its relevance to the insurance litigation process. Excellent knowledge of insurance litigation processes and experience within an insurance claims litigation environment. Knowledge and understanding of audit requirements, SLA monitoring, KPI reporting and performance analysis. Advanced MS Office skills, particularly Excel, with strong attention to detail and data accuracy. Proven ability to build effective working relationships and collaborate across multiple practice areas and business functions. Strong organisational skills with the ability to manage multiple priorities and meet demanding deadlines. Excellent verbal and written communication skills with a proactive and professional approach. Confidence to work autonomously, deliver reporting requirements and support operational processes independently. What sets this role apart Opportunity to support a global insurance programme, working across a diverse range of client accounts and stakeholders. Broad exposure to operational reporting, governance, contractual compliance, billing processes and continuous improvement initiatives. A varied role that combines data analysis, stakeholder engagement and client service delivery within a market-leading insurance litigation environment. What’s in it for you Modern, flexible working – A minimum of 2 days each week required from the office, 3 days from home. Join an award-winning global firm: Clyde & Co is ranked Band 1 in multiple practice areas by Chambers and Legal 500. Career progression and development - Structured learning and development programs, secondment opportunities and internal mobility across global offices. Award-winning for pro bono work and recognised as an inclusive firm, with global DEI initiatives, leadership programmes, and community impact through volunteering and sustainability. Perks include life assurance from day one, season ticket loans and lifestyle discounts, an annual Wellbeing Day each year, 24/7 Employee Assistance Programme and more. Please note: eligibility for benefits may vary based on location and length of service. Full details will be confirmed upon joining. The Firm When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. Our Commitment Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process. A Note on Privacy Please take a moment to read our privacy notice. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice. This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business. When you click an apply button, you will be redirected to our careers sign-in page where you can either enter your existing credentials or set up an account with us. If there are no opportunities you would like to apply to, we instead encourage you to join our talent community. We’re a global law firm working with businesses at the heart of global trade and commerce. But we’re so much more than that. Our collective drive, our pursuit of excellence and our ambition to do our best for our clients, and each other has fuelled our growth for over 90 years. Find out more about our firm. It’s an exciting time to work with us. With challenging cases, impactful client projects, growing teams and new offices, you’ll work in a fast-paced environment with rewarding outcomes. Collectively, we strive towards our shared goal of consistently delivering exceptional outcomes and bringing the best out in each other. Explore where you could work with us. Our early careers programmes differ from any other law firm, because of our rich learning experience coupled with our opportunities to work directly with clients. In return, we ask you to bring your ambition and collaborative mind to support the firm’s continued success and growth. Apply to our early career opportunities With over 65 offices in 26 countries, wherever you’re based, you’ll be empowered to accelerate your career doing interesting, stimulating work, achieving your potential and delivering exceptional outcomes. Discover where we are based. Here, you’re in good company. With over 5,500 individuals with offices in every time zone, our drive for success is continuous, reaching across the globe. Our people stay with us because we invest in strong relationships and value shared success. Learn more about life with us.

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