In this role, you will serve as the operational subject matter expert for enterprise storage, backup, recovery, and cyber resilience platforms, with a strong focus on Commvault technologies. You will be responsible for supporting, maintaining, troubleshooting, and continuously improving enterprise storage and data protection environments. Your primary focus will be ensuring service availability, operational stability, compliance, and customer satisfaction while providing expert support for mission-critical infrastructure.
Main responsibilities:
- Run, monitor, and maintain Commvault backup and recovery: backups, restores, replication, retention, upgrades, and patches.
- Operate enterprise storage (Dell EMC, NetApp, HPE): health checks, capacity management, firmware updates, and changes.
- Troubleshoot complex incidents, perform root cause analysis, and act as the senior escalation point, including on-call duty.
- Maintain immutable backups and cyber recovery, and run regular disaster recovery and recovery tests.
- Ensure SLAs, security compliance, and audit requirements are met, and address any gaps found.
- Write and maintain runbooks, procedures, and technical documentation.
- Mentor junior staff, participate in service reviews, and drive continuous improvement.
Project technology:
- Backup and recovery: Commvault Complete Data Protection
- Storage: Dell EMC, NetApp, HPE Alletra / Nimble
- Virtualization: VMware vSphere, KVM, Nutanix
- Cloud: Microsoft Azure, AWS, GCP
- Operating systems and scripting: Windows Server, Linux, PowerShell, Python, Bash
Must have requirements:
- Certification: Commvault Certified Professional (CCP) - mandatory
- Experience: At least 5 years hands-on with enterprise storage, backup, and recovery
- Commvault: Strong hands-on experience running Commvault Complete Data Protection
- Education: Bachelor’s degree in IT, or equivalent experience
- Platforms: Experience with enterprise storage (Dell EMC, NetApp, HPE), virtualization (VMware, KVM, Nutanix), and an understanding of cloud backup (Azure, AWS, GCP)
- Operating systems: Strong knowledge of Windows Server and Linux
- Operations: Familiarity with ITIL processes (Incident, Problem, Change, Request), strong troubleshooting, monitoring, and performance management skills
- Fluent Polish and English.
Nice to have requirements:
- Certification: Commvault Certified Engineer (CCEng)
- Certification: Commvault Certified Expert (CCE)
- Language Skills: Proficiency in French and/or Dutch is a significant plus
This position allows for remote work for candidates based in Poland.
Thank you for your interest in our offer. We will contact selected candidates whose experience best matches the requirements of the role.
Additional Information
We hereby inform you that Inetum Polska sp. z o.o. has implemented an internal reporting (whistleblowing) procedure. The content of the procedure and the possibility to submit an internal report are available at: