Description
We are seeking a Director of Operations to join our Austin team. In this role, you will oversee the day-to-day operations of the organization, ensuring the company is managed efficiently and effectively while driving operational excellence across multiple departments. The ideal candidate will be a strategic leader with extensive business and financial management experience, a proven ability to lead teams, improve processes, and drive organizational performance through strong leadership and operational discipline.
What We Offer
- Annual performance bonuses
- Vehicle allowance
- Comprehensive benefits package
- Dollar-for-dollar 401(k) match
Essential Job Functions
- Establish quantitative and qualitative metrics, guidelines, and standards to evaluate organizational effectiveness and identify opportunities for improvement
- Review, analyze, and evaluate existing business procedures and operational processes
- Develop and implement policies and procedures that improve day-to-day operations
- Ensure work environments are safe, productive, and compliant with applicable regulations and standards
- Oversee operational departments and ensure goals established by company leadership are achieved
- Plan, direct, monitor, forecast, and evaluate budgets and cost of sales to achieve financial objectives
- Communicate new directives, policies, and procedural changes to leadership teams and staff
- Lead change management initiatives while maintaining employee engagement and morale
- Improve customer service and client satisfaction through operational enhancements
- Coordinate efforts among operations, engineering, technology, and customer service teams to improve efficiency and workflow
- Drive continuous improvement initiatives that support organizational growth and profitability
- Build strong relationships with employees, clients, industry partners, and community stakeholders
- Mentor and develop managers and emerging leaders across the organization
- Support strategic planning initiatives and long-term business objectives
- Perform other duties as assigned
Required Skills and Qualifications
- Master's degree in Business Administration required
- Minimum of 10 years of progressive leadership and operations management experience
- Thorough understanding of business operations, finance, organizational management, and strategic planning
- Strong leadership, mentorship, and team development skills
- Demonstrated financial acumen and experience managing budgets and operational performance
- Excellent verbal, written, and interpersonal communication skills
- Superior managerial, organizational, and diplomacy skills
- Advanced proficiency with Microsoft Office Suite and related business applications
- Strong analytical, decision-making, and problem-solving abilities
- Experience leading organizational change and process improvement initiatives
- Ability to manage multiple priorities in a fast-paced environment
Satterfield and Pontikes Construction, Inc., is an Equal Opportunity Employer. Satterfield and Pontikes Construction, Inc., encourages qualified females, minorities, veterans, disabled persons to apply.