Qualifications
- Proven experience in pharmacy, fulfillment and customer service.
- Must possess or meet the requirements to attain a Pharmacy Technician license in the state of Missouri. (If you do not have one but meet the requirements, we will help you get licensed!)
- Ability to thrive in a fast-paced environment, demonstrating detail-orientation, adaptability to change, and a passion for creative problem solving.
Key Responsibilities
- Actively live and implement Lemonaid Health Guiding Principles on a daily basis.
- Deliver exceptional patient and team experiences with a friendly, proactive attitude ("WOW" our patients and team).
- Collaborate with customer service teams across the US to improve existing processes for delivering prescriptions and ensuring patient satisfaction.
- Work closely with the current team of pharmacy technicians to handle the packaging and shipping of prescriptions.
- Specific daily tasks fall into the following categories: Data entry, dispensing, packing, shipping, accuracy assurance, and customer service via phones and text-based messaging.
- Maintain the cleanliness and orderly state of the pharmacy by stocking, cleaning workspaces, and general maintenance.
- Adhere to HIPAA regulations.
Workload and Training Focus
- Training: Will be approximately 3 months, consisting mostly of fulfillment work.
- Post-Training Split: Workloads will be split approximately 80% Fulfillment and 20% Pharmacy duties, subject to fluctuation based on business needs.
- Pharmacy Student Technician: After initial training is completed, there will be opportunities to work with Pharmacists on additional tasks in conjunction with your educational path.
Structure and Schedule Requirements
- The pharmacy’s hours of operation are 8:00 am – 8:00 pm Monday through Friday and 9:00 am – 6:30 pm on Saturdays (currently closed on Sundays).
- All shifts can change based on the needs of the business.
Part-Time / Pharmacy Student Technicians
- Shifts will vary based upon individual availability but must meet a minimum of 15 hours per week.
- Requires at least 2 closing shifts Monday–Friday.
- Required to work rotating Saturdays (one on, one off).
Lemonaid Health is dedicated to removing barriers to quality healthcare and transforming primary care through personalized, data-driven solutions. We provide on-demand telehealth services and focus on prevention and wellness through our unique healthcare platform. Our collaborative environment values every team member’s contribution to our mission of reshaping the future of healthcare. With innovation and growth at our core, we invite driven and curious individuals to make an impact from day one in this fast-evolving industry.