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Responsibilities & Duties: - Respond and resolve inquiries of both the product and technical nature via phone or electronically submitted tickets. - Implement cloud-based systems as directed by Senior Admistrators What we are lookin for: - Bachelor’s degree in Computer Science, Engineering, IT, or relevant work experience. - Experience with system administration tools - Hands-on experience with cloud platforms - Experience with OS scripting languages - Working knowledge of cloud security The mission of Harris Global Business Services (GBS) is to exclusively serve Harris BUs across all verticals as a turn-key Center of Excellence for global offshoring in different countries around the world. GBS offers services to support Harris BUs in recruiting, hiring, onboarding, training, and retaining highly qualified employees based on BU requirements. We are currently building new or expanding existing offshore teams in Costa Rica, India, Bolivia and the Philippines. GBS creates a customized recruitment campaign to hire Harris FTEs across the full spectrum of services, including R&D, Customer Support, Professional Services and Sales roles, along with corporate services including Finance, CIT, M&A, HR, Payroll, Compliance and Legal. We are committed to supporting our diverse, highly skilled, multi-national workforce with an outstanding corporate culture and strong engagement initiatives for all employees. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions. Details Details Details 
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