SUMMARY: Assist physicians in providing high-quality patient care, while also exhibiting strong customer service skills to our patients and the overall practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Assists with direct patient care procedures and related tasks such as: lab tracking and data entry, document management, obtaining patient histories and vital signs, verifying medication lists, preparing charts and pre-visit planning Performs routine specialized procedures, such as EKGs, rapid strep, urine dips, spirometry, nebulizer treatments, etc. Administers injections including vaccines and medications Educates and advises patients on specified medical issues within established parameters Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations Work quality reports to ensure gaps of care are closed and maintain consistent quality scores Maintains stock levels for medicines and medical supplies as needed Monitors and audits vaccine refrigeration temperature in line with Department of Health Regulations Practices safety, environmental and/or infection control methods Complies with OSHA and DOH standards Complies with federal and local confidentiality laws, including HIPAA, ensuring patient privacy Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical and financial information Provides superior customer service and outstanding patient care Attend meetings/workshops as they relate to current position and office workflows Performs other miscellaneous job-related duties as assigned MINIMUM QUALIFICATIONS Basic Knowledge, Skills & Abilities High school diploma or equivalent required. Graduate of a formal Medical Assistant training program of at least nine months or a minimum of three years of Medical Assistant experience in a comparable ambulatory healthcare setting within the last five years. Current Basic Life Support (BLS) certification required. Ability to read, write, and communicate effectively in English. Ability to understand and apply policies, procedures, and protocols. Ability to use a personal computer, scanner, electronic medical record (EMR), and other applicable software applications. Ability to interact with patients, providers, supervisors, and colleagues in a professional manner. Ability to remain calm and respond effectively in emergency situations. Demonstrated knowledge and skills necessary to provide care to patients across the lifespan, taking into consideration aging processes, human development stages, and cultural patterns throughout the care process. Pay Range: $18.13-$29.90 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: CM-Lincoln-Lincoln Primary Care -6 Blackstone Valley Place - 6 Blackstone Valley Place Lincoln, Rhode Island 02865 Work Type: COMBINATION OF 7:45-4:15 & 8:30-5:00 SHIFTS, M-F Work Shift: Day Daily Hours: 8 hours Driving Required: No As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island. Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself. Company Location Belonging and Engagement Nursing Our Mission

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