The APAC Mobility Partner plays a key role in delivering Optiver's global mobility service, managing end to end mobility cases and providing a high touch experience for employees moving across our global offices. Based in APAC but operating as part of a global service, the role manages a broad portfolio of mobility cases including international transfers, new hires relocating to join Optiver, temporary assignments, immigration and visa renewals and other cross border mobility requirements. The Mobility Partner acts as a trusted point of contact throughout the mobility journey, coordinating employees, internal stakeholders and external providers to ensure moves are delivered smoothly, compliantly and with a consistently high standard of service. Beyond individual case management, the role will contribute to improving how mobility operates globally by identifying opportunities to simplify processes, strengthen controls, improve employee experience and make better use of technology, automation and AI.
What you’ll do
- Manage a portfolio of end-to-end global mobility cases, including international transfers, relocating new hires, temporary assignments, immigration and visa renewals.
- Deliver a high touch employee experience, acting as a trusted point of contact and proactively guiding employees through each stage of their move.
- Coordinate internal stakeholders and external providers to ensure moves are delivered smoothly, on time and in line with relevant policy and compliance requirements.
- Provide practical mobility advice to employees, managers and People stakeholders, including support with complex or sensitive cases.
- Partner across People Services, HR Business Partners, Recruitment, Reward, Payroll, Finance, Legal and other teams to deliver mobility outcomes.
- Manage relationships with multiple external providers across immigration, tax, relocation and other mobility services, monitoring service quality and addressing issues where required.
- Identify and implement opportunities to simplify and improve mobility processes, reducing friction, manual work and unnecessary handoffs.
- Explore and apply technology, automation and AI to improve case management, operational efficiency and employee experience.
- Work effectively across regions and global time zones, contributing to a consistent and scalable global mobility service.
Who you are
Essential
- Minimum 5 years' Global Mobility experience, with strong hands-on experience managing international mobility cases end to end.
- Strong knowledge of global mobility practices, including international transfers, relocation, immigration, tax considerations and assignment management.
- Demonstrated ability to manage multiple complex cases, deadlines and stakeholders across different jurisdictions.
- Strong employee service mindset, with the ability to deliver a responsive, personalised and high touch experience.
- Strong communication and stakeholder management skills, with the ability to explain complex mobility requirements clearly and practically.
- Experience managing and coordinating multiple external mobility providers, including immigration, tax and relocation vendors.
- Strong problem solving and continuous improvement capability, with experience identifying and implementing better processes and ways of working.
- Technology curious and comfortable exploring how automation, AI and emerging tools can improve mobility service delivery.
Preferred
- Experience working within an in-house global mobility function in a fast paced, international organisation.
- Experience supporting mobility across multiple regions, particularly APAC locations (Australia, China, Hong Kong, India, Japan, Singapore, Taiwan)
- Experience with mobility technology, HR platforms, automation or AI enabled tools.
What you’ll get
You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.
In return for your expertise, you will have access to a range of Optiver perks, including:
- A competitive renumeration salary package
- Daily breakfast, lunch, and an in-house barista.
- Gym membership, plus weekly chair massages.
- Continuous learning, development and upskilling opportunities.
- Regular social events, including a company trip every two years.
- A fun, fast-paced team that loves what they do.
Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.
Questions? Get in touch with the recruitment team at [email protected].